Contact Canvas Lite for Homeowners

Contact Canvas Lite Support

Published by on 2023-11-02

About: Canvas Lite for Homeowners is the only 3D scanning app designed for homeowners
working remotely with home improvement professionals. Simply scan a room, upload
your scan, and a complete set of 3D measurements will be sent to your
professional, in the format they use every day.



How to Contact Canvas Lite Customer Service/Support

Canvas Lite for Homeowners Contact Information

Listed below are our top recommendations on how to get in contact with Canvas Lite for Homeowners. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Canvas Lite for Homeowners. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Occipital, Inc.



72% Contact Match

Developer: Instructure

E-Mail: [email protected]

Website: Visit Canvas Lite Website

66.67% Contact Match

Developer: Instructure

E-Mail: [email protected]

Website: Visit Instructure Website








Reported Issues: 3 Comments

3.2 out of 5

By Smooth1784


Absolute garbage

Literally any room scanning app can do what this one does. Most of the time better. The usage of LiDAR is a gimmick. You only get more resolution in a scan using it which allows for subjectively more accuracy. That doesn’t mean anything when room scanning other than a boost in processing speed. That boost is ignored by this company forcing users to upload their scans for processing. Don’t buy into this greedy company. There are plenty of alternatives that offer the exact same functionality. Most don’t even need the LiDAR Scanner but simply benefit from having it. They also don’t require you to upload a customers private information to this company’s servers to “process”. The amount of information that can be harvested from scans like these is sickening. GPS data, network information, any photos or family pictures hanging on the wall, a full blueprint of a space along with the location of all the valuables. You are forced to upload all of it and give it over to be stored and processed remotely for anything usable. I’m guessing the steel sack it takes to then charge folks $0.15/ sq ft for these scans is so that the information can be adequately safeguarded and encrypted but I highly doubt that the case. Even if the info is properly handled, what stops this company from just selling that info to advertisers for a nice amount? Don’t be fooled by a gimmick.



By neretinus


Unusable results, unbearable interface

Like many of those who jumped into that LiDAR fad, I’ve had luxury to devote my time to investigating the available 3D scanners on my my new iPhone. Ultimately, this app went to my folder named “crap” very fast. I’m not going to mention any solutions to avoid marketing, but there are applications that allow you to use non-LiDAR equipped devices to capture what this app is doing but with many more other options unavailable here. For example, you capture the world around you from one spot and you can’t really teleport within the space (technically you can but there will be too many artifacts making the output unusable). In other solutions, you can capture the space from different spots to then teleport more freely. In short, this app doesn’t seem to be employing 3D scanning affordances well, if at all.



By Viper83181


Absolutely worthless on iPhone 12 Pro Max

Never could get the app to scan. First, at least in this model iPhone, it forces you into rotating your phone into landscape orientation when you try to do a scan which greatly reduces its angle of view (the tutorial and media all show holding the phone in portrait, i.e normal, orientation). Second, I tried large/med/small rooms with excellent lighting. Both empty and full of furniture. At no point did the app get past the spinning dots around the “hold still” initialization portion of the 360 scan module. For S&Gs, I even mounted my phone to a tripod..can’t get more still than that! No dice. I find it asinine that they didn’t properly QC this app for one of the most popular (read: prolific) iPhone models out there.




Have a Problem with Canvas Lite for Homeowners? Report Issue

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Why should I report an Issue with Canvas Lite for Homeowners?

  1. Pulling issues faced by users like you is a good way to draw attention of Canvas Lite for Homeowners to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Canvas Lite for Homeowners customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Canvas Lite for Homeowners.


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