Contact GELABS Support
Company Name: mooer
About: Following the full release of the GE series multi-effects pedal lineup, the
MOOER team brings a brand-new mobile experience with GE Labs.
With GE Labs and
a compatible audio interface, 171 amp models and stompboxes as well as MOOER’s
proprietary MNRS (MOOER Nonlinear Response Sample) technology can all be
accessed from your iOS or iPad device.
GELABS Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with GELABS - Effects & Guitar Amps. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact GELABS - Effects & Guitar Amps. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of mooer
Read 3 Customer Service Reviews 😭😔💔
Constant crackle
by Really?2011
I have a TC Helicon Go Guitar Pro USB/lightening audio interface and iPhone 8+ and I get constant crackle no matter the latency setting. Only iOS audio app that doesn’t work fine with this audio interface. I will revise my review if this is fixed, but until then the app is useless to me.
Can’t sign up for Cloud
by Bugs443
I have tried multiple times to sign up for the cloud to download user tones. It just gives an error of “Registr0”. Without access to the cloud, there is a limited number of presets.
Wouldn’t know 🤷♂️
by J Hate
App looks great, but won’t run on my iPad at all. Even on the highest latency setting and nowhere near maxing out the cpu it’s still glitching and making digital sounds like my iPad is screaming in pain. I would love to see them clean this up and make it actually work.
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