Contact ACNH Exchange Support

by Noone-A

On Sunday 5/10 I went to buy turnips at 4 islands... none of my ratings have appeared on my profile and my percentage did not budge from previous day. I could clearly see that the host gave me a positive rating on their end.

Hosts shouldn’t be able to rate ppl who never enter their island. I never set foot on this girl Beth’s island, her wait was too long... somehow she gave me a negative rating. If I forgot to leave her line- oh well I should just get kicked out of the line. Negative ratings should be used legitimately for ppl who clearly misbehave on your island.

Other than those issues, the app can be useful for turnip trading. If ppl are reading too much into the ratings, then it will negatively affect my experience using the app. On Sunday I kept getting bumped further and further down on some lists... if my rating influenced that decision by the hosts, that’s pretty unfair.

by Scottholomew2112

I used this app for over a year and really enjoyed it. The community was great, but unfortunately "was" is the keyword here. Not sure what changed, but many of the active users were all banned within the space of a day or so with little to no explanation from the moderators (no explanation was the most common - I got lucky and got a vague, unhelpful response to my own inquiry). In looking around at other similar apps, AC Exchange lacks a lot of features found in many others. However, AC Exchange was simple to use and fairly intuitive. Just don't come here expecting any kind of social experience anymore - it's clear that the developer wants to keep this from becoming a Social Media app. But if you do need a simple way to trade turnips or look for events, this app certainly works fine.

by Audererey

I love this app!!! I have used it daily since I downloaded it!!! I don’t use it for the turnip trade, but it has been nice to be able to hang out with people, share catalogs, and visit for Celeste, Kicks, Sahara, etc. I have also really enjoyed getting recipes! I currently don’t have a jock or snooty type villager, so there are apparently recipes that I would not be able to get otherwise at the moment.

Unfortunately, a couple of days ago it started having issues with glitches. I turned on the app and there were literally no queues. I go to my profile and realize that I’m not logged in. Maybe that has something to do with it. Nope. I’m logged in, but still no queues. I restart app. Nothing. I get frustrated and am trying to figure it out when I get a popup that tells me network error. I’m literally right next to my modem, having absolutely no issues with other apps that use the internet, and have full internet connection according to my phone.

I give it up for awhile and eventually come back to it. I can see queues again! Hooray! Then the window that says network error pops up every 30 seconds or so, sometimes more frequently. The chat makes it so my message doesn’t send until it suddenly sends anywhere from 2-6 times. It does this for everyone who tried posting in the chat.

There are a couple minor things I would suggest, but right now I have to stress the issues that everyone suddenly seems to be having with network errors.