Contact Summoners Era Support
Company Name: Fansipan Limited
About: From an apprentice summoner to protector of the world, become the messenger of
the goddess in this amazing Idle RPG game. Embark on a journey to protect the
Kingdom of Light from Dark Forces with millions of Summoners around the world.
Summoners Era Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Fansipan Limited
Verified email
Contact e-Mail: [email protected]
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit Summoners Era Website
Privacy Policy: https://docs.google.com/document/d/1Lcs3g0RZbEraoqid3DNokT0SPMldWvOohUP-u9WeYhM/edit
Developer: Fansipan Limited
Privacy & Terms:
https://www.facebook.com/SummonersEra.Global/
Can I trust Summoners Era app?
Protect your data and wallet. We investigate the developer's website (Summonersera.org), verify they're legit, and uncover hidden scams or complaints.
3 Most reported problems 😔💔
Super bugged.
by CelticSully
So I decided to download the game because I enjoy AFK games, I’ve played dozens of them. So I downloaded this game and from the very beginning I was faced with issues. It started with the first 10 scroll summon tutorial, I did the summon then it got frozen on the screen where the angle says “this is a legendary etc” but nothing showed up on the screen and I couldn’t click off of it. So I closed the app, reloaded it and it put me through to the next step which was the first level “1-1” so it asked me to select my character to put into the battle while the finger was pointing at my 5* character but it wouldn’t let me select it or any other character for that matter, so I closed the app again, reloaded, then same result. So I deleted the app, then re downloaded the game, same result and so I promptly game here to leave a review. And I can tell from reviews I’m not the only one with this issue. Super disappointing, and just hate to see it. Unlucky.
Irresponsibly releases bugged events and punishes random players, BEWARE.
by BonkMoss
The latest event was released with some type of exploit. The devs proceeded to release an emergency patch shortly after to fix the exploit but instead of doing a rollback they indiscriminately took premium currency and summons from random accounts. My two friends playing the game got nothing taken while I got 7200 gems taken and many scrolls taken from my account(putting me in the NEGATIVE for both). Customer support insisted I abused whatever the exploit was and refused to restore my currencies even though I PROVED, mathematically, that I didn’t abuse the bug. Terrible support and terrible dev team.
Waste of time
by Jeanfrido
Game is trash always says failed to connect to server , doesn’t matter if you use wifi it still wont work , when i try to contact support it just takes you to Facebook & they never respond… whats the point of it if theres no help , a lot of unfair battles you can have 450k power & lose to someone whos 300k power & 98% of the time you go to arena everyone you encounter are over 700k power while im 450k power it’s useless to play in arena even all other battle modes i still lose lol no way to get better when its constantly losing…
Have a Problem with Summoners Era: Idle RPG Heroes? Report Issue
Why should I report an Issue with Summoners Era: Idle RPG Heroes?
- Pulling issues faced by users like you is a good way to draw attention of Summoners Era: Idle RPG Heroes to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Summoners Era: Idle RPG Heroes customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Summoners Era: Idle RPG Heroes.
