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About: > Browse thousands of songs. Discover new Music per Genre.

2024-10-17

Offline Music Customer Service 💢

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.

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https://support.apple.com/en-us/HT202039

⚠️ Share your Experience & Warn Others

3 Most reported problems 😔💔

4.5 out of 5

Pausing

2022-05-07

by Tiatkaat

I downloaded a song from my google drive and put it on the offline music playlist.
It played for a minute before pausing and the app resetting no matter what. I tried different songs as well. Waste of time

⚠️ Troubleshoot | Report Issue

Good app

2022-05-14

by Paolaavx

It’s a good app and it’s works with google docs or dropdox to download music but I been using for maybe a month or two idk but they went back to charging for the app so I lost all my music and I can’t listen to music without paying.

Didn’t say you have only a small choice of songs to choice from

2022-05-21

by Zach M A

Immediately regretted getting this can’t get any songs that I like and had to buy it first befor I could even see

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Why should I report an Issue with Offline Music ®?

Pulling issues faced by users like you is a good way to draw attention of Offline Music ® to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
If you are a Offline Music ® customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Offline Music ®.