Contact Word Tag Support
Company Name: Hatch House Games Limited
About: From the award-winning team at Mrs Wordsmith comes Word Tag: A brand new, epic
word game so engaging, your child won’t want to stop learning!
Combining
cutting-edge design, educational research and compelling gameplay, Word Tag will
help your child improve their vocabulary and become a confident reader in just
20 minutes per day. Using a tried-and-tested framework, Word Tag uses fun
minigames to give kids the eight exposur.
Word Tag Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
Privacy & Terms:
3 Most reported problems 😔💔
A Freaking subscription.
by Enoch "Mr. Boogs"
Why are you putting a price for child learning. a math game called Prodigy never ever made a subscription (Yes, it did have the subscription from the membership.) At least. Why can't you make this game free and then. Make up membership where it costs money like Prodigy. Until you do that, I'm not Letting my children play this junk!!!
Won’t honor free 3 months with purchase of books
by Poderosa214
Bait and Switch. I have purchased 3 different products that were all supposed to include a free 3 mo subscription to WordTag. I have never received instructions in how to redeem the free months. When I try to subscribe it immediately wants payment (no place to put order number for free months). I have left multiple comments on Facebook and sent emails. Mrs. Wordsmith’s customer service has failed to respond to all attempts at communication. The free version is “okay”. I’d really like to utilize my free months of subscription and see how my child likes the premium version (which I’m willing to pay for if he likes it, but what I don’t like is feeling swindled by Mrs. Wordsmith into making book purchases and not get all the promised services I paid for).
No clue what to do
by Mummmmmmmmmmmm2010
I made the character run around for ages, had no clue what to do or how to play, came acrossed no words. Too easy for a kids to spend the majority of the time just playing around, with little to no interaction with vocabulary content
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