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Company Name: Photomyne LTD
About: Photomyne is a smart and easy-to-use app that lets user scan entire photo albums, save, share, and
enjoy their life memories.
Headquarters: Tel Aviv, Tel Aviv, Israel.
FilmBox Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
Verified email
Contact e-Mail: support@photomyne.com
Verified email ✔✔
E-Mail: support@photomyne.com
Website: 🌍 Visit FilmBox Film Negatives Scanner Website
Privacy Policy: https://photomyne.com/privacy-policy
Developer: Photomyne Ltd.
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Privacy & Terms:
https://photomyne.com/privacy-policy
6 Most reported problems 😔💔
I won't thu see.opp filmbox+. Can you du it. Stian Hundsnes
WHY DO I HAVE TO PAY SOMEONE TO ASK IF I CAN USE THE APP ON MY IPHONE OR MAC PRO OR ONCE I TRY IT WILL IT BE ON BOTH. WHAT IS WITH THIS JUST ASK BUSINESS
My app won’t scan , it doesn’t work like the sample scan . Not sure why. I am doing it the same as I did when I first got it but it only takes a picture and puts on in my photos but doesn’t scan it
Absolutely not worth paying the shocking sum of $40.
by Jhdjjebdkdndn
Buy a flatbed scanner, yes it is five times the price if you pay for unlimited use of the app, but the images out of this app at best are a low quality 2 megapixel image that is not even good enough for Instagram which already absolutely crushes photos. This app would be overpriced if it was a one time payment of $5.99. But they expect to charge you that amount every month. Most people I know who need to scan film, either old family photos or photos they are actively are taking will have enough film to justify spending the money on a real scanner. A flatbed scanner pays for itself after only 20 photos or so compared to having them scanned by a lab. DO NOT GIVE YOUR MONEY TO THIS APP.
ONLY $5.99/month
by Mkhoviyeun
Hi there! I came across this app and thought it was too good to be true. I wasted my time DL-ing the app and then wasted more time to watch their intro, and then come to see “try 3 days free then $5.99/month”, don’t waste your time DL-ing this app if you’re NOT gonna pay to use this feature. With $5.99 I can just go get my pictures develop at the store and the pictures quality are probably 1000% better. I was a little disappointed that I cannot try it free for the first time, to see if I really liked the quality of the picture. Imagine taking a picture on your computer monitor screen, the picture is distorted or blurry, or just bad quality. I would not recommend this app, and oh yeah I deleted the APP in a split of a second.
Sad
by Dumbo7777
UPDATE....After receiving a response it said I could contact a developer. I sent an email With my comment & a copy of response. All I got in return was the identical comment as the first time. The support system is totally useless!
I downloaded this app today to do 6 negatives. I had to try each a couple times. After approximately 12 scans it would not let me scan any more without upgrading, even though it said free for 3 days. It was less than 3 hours! The scans I did were not that great even following the directions. Not happy with the app & not worth $5.99 a month. I have deleted app from phone & definitely will not be using it again.
Have a Problem with FilmBox by Photomyne? Report Issue
Why should I report an Issue with FilmBox by Photomyne?
- Pulling issues faced by users like you is a good way to draw attention of FilmBox by Photomyne to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a FilmBox by Photomyne customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using FilmBox by Photomyne.
