Contact FilmBox Support

by Hugh Cares (I Do)

This app is quite awful to say the least. The so called “auto cropping” feature only seemed to work once out of my several dozen tries. The colours are supremely off compared to scans I have done with the exact same negatives using even amateur equipment, which for me is the biggest issue. Also the scans from the app seem as though they are altered to be more grainy and have more noise in the images than there should be, almost like those vintage Super 8 emulator apps. Even just taking a photo and reversing the negative in photoshop myself is significantly better and only takes marginally more time and effort. Would not recommend unless you don’t have any other options to scan negatives.

edit:

After receiving a response from the developer with their typical “negative has to be two inches from computer screen and the camera needs to see the side holes” response that every review gets, I have a bit more to say.

It isn’t a problem with the distance from the backlight or the framing of the negative. I read the instructions before trying to scan my negatives and when I had poor results I read the reviews. Holding the negative the supposed proper distance, or closer or further, has little to no effect on the grainy results and even less on the washed out and dull colours.

Upon further consideration, would give zero stars to the app if I could, and negative stars to the copied and pasted response nearly every review gets from the developer.

by Michaelv6789

I looked at the feedback the developer gave others to make sure I was using the app properly, but it still did not work well. I figured it wouldn't work well, it seemed too good too be true. Scanning is very tedious at home, so I thought it was worth a shot. Considering this is a monthly paid subscription it definitely doesn't work well. My worst amateur flat bed scans are 1000x better than these photos. I would give this app a better review if it was free or one time fee of a dollar. It wouldn't produce useable results, but it could be used for a simple preview if a back light is not available. I could also see a free option be useful for someone who quickly wants to show their older family members some kind of image of their old negatives, but I'd never post or show any of the images I got from the app. The advertisement video is very misleading.

by Jhdjjebdkdndn

Buy a flatbed scanner, yes it is five times the price if you pay for unlimited use of the app, but the images out of this app at best are a low quality 2 megapixel image that is not even good enough for Instagram which already absolutely crushes photos. This app would be overpriced if it was a one time payment of $5.99. But they expect to charge you that amount every month. Most people I know who need to scan film, either old family photos or photos they are actively are taking will have enough film to justify spending the money on a real scanner. A flatbed scanner pays for itself after only 20 photos or so compared to having them scanned by a lab. DO NOT GIVE YOUR MONEY TO THIS APP.