Contact Cluedupp GeoGames Support

Our entire team felt that this game was misrepresented in the previews. There was absolutely no interaction other than with our phone screens the entire time. The goal was to get our families outside and away from screen time. The kids were bored out of their skulls and complaining constantly. There was absolutely nothing for them to do or be involved in because they didn’t have phones. We had two five-year-olds with us who were looking so forward to this and it was an absolute bust. The clues made no sense and were so confusing and hard to figure out. All we did was walk around in circles trying to follow a map that kept freezing and changing direction. There was absolutely no human interaction unless we spoke to somebody on other teams to help us with the clues. from the previews, it looked as though this game was going to have props and decorations throughout the route, people from the company marketing the “adventure” dressed up as characters for us to interact as we went along, fun photo ops and all the family would be involved. It was absolutely nothing like that at all. We rolled out and ditched the game about 40 minutes in. Don’t waste your money! If I could get mine back I would love to know how.

The primary reason for one star is the app does not work as intended. As another user from March 2022 stated, the app would not unlock objectives, while others using the same app had zero issues getting near the objectives to unlock them. The saving Grace today was my girlfriend did not have the same issue but we had to stop playing for an hour to let her phone recharge to continue playing. We started the game with 75% battery on her phone and went down to 10% within 45 min. (Battery hog for an app, yes I understand persistent map usage and location causes this; but cleaner coding can be done to make it better). Additionally, for $80 this should have live actors for significant events, witnesses, etc. For $20, I went to a fully cast Art Heist scenario with suspects, police and bystanders with a much smaller area and more interaction. This on top of comments others have added that the entire game could be played from a couch once inside the game zone. This could be so much more for the money and needs to be rethought as we saw no less than 20+ groups running around checking out geotags on an app map with no real need to pay attention to anything.

We worked on this for several hours before getting to a part that we couldn’t access the Suspect even though we were RIGHT in that area! The GPS said we were standing in the middle of the street when we were several feet away. One guy told us that the area we were in was probably too crowded/populated that it wasn’t identifying us as being there when we were right on top of the arrow pointing to the suspect. We went to 3 places (Forensic Lab, Anonymous Tip, and one suspect) that didn’t recognize our location. We walked around in the same areas all with our phones up like we’re looking for a signal before we gave up cause we’d skip it with a time punishment. This took hours of walking around in circles with no open bathroom to use. While this started off fun it quickly lost the enjoyment aspect when it didn’t recognize any of our phones at the location it told us to go to. We asked several strangers who was playing if they could get it and they said maybe the tall building interfered with the gps but either way, it sucked. We all have new and updated iPhones however none of them was being acknowledged.