Contact Bison Safe Support
Published by Howard University About: Bison Safe is the official safety app of Howard University. It is the only app
that integrates with Howard University's safety and security systems.
How to Contact Bison Safe Customer Service/Support
Listed below are our top recommendations on how to get in contact with Bison Safe. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Bison Safe. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
100% Contact Match
Developer: Howard University ETS
E-Mail: [email protected]
Website: Visit Bison Safe Website
Reported Issues: 4 Comments
By Mahari Bereket
2 years agoAccount has been blocked from attempting to sign in. I already created a new password it's still not working.
By babybison25
app interface is broken
whoever designed the app interface clearly doesn’t really know what they’re doing. the buttons don’t respond when you click them. it will actually highlight the words on the button to copy rather than actually click the button itself. howard requires the symptom check self-assessment but it takes at least 10 minutes to get past the “get started” portal to actually then “login,” “select person,” “create pass” and then complete your self-assessment. the app wasn’t perfect prior to our return to campus for spring semester but it was definitely better than this. please fix this because it is making our spring semester increasingly difficult. especially with staff members that are dismissive and not very understanding that the app is not working.
By maefaragallah
The self assessment is falling
Everytime I answer yes to covid symptoms of the self assessment, the system falls and doesn’t go through. When I click no, it goes through and am able to submit. I want to report I have symptoms and don’t know whether to show up or not but I can’t because the app freezes.
By bisonunsafe
“Bison” aren’t “Safe” with this app
The app gives delayed emergency notifications and fails to accurately update my daily symptom checks and testing statuses. All this app does is make me scared, confused and late to class! If our university cared about “bison” being “ safe they would fix it.
Have a Problem with Bison Safe? Report Issue
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Why should I report an Issue with Bison Safe?
- Pulling issues faced by users like you is a good way to draw attention of Bison Safe to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Bison Safe customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Bison Safe.
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