Contact RB Pilot Logbook by CAE

Contact RB Pilot Logbook Support


Company Name:

About: RB Pilot Logbook from CAE is the ultimate digital pilot logbook. Smart fields,
intuitive layout, and unique features make RB Pilot Logbook the next generation
of logbooks.


 
  2026-03-16

RB Pilot Logbook Customer Service 💢

Hard-to-find customer service info can be a red flag. Is RB Pilot Logbook Safe to use?

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of CAE Flight Services USA Inc.



Verified email  

Contact e-Mail: [email protected]


Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit RB Logbook Website

Privacy Policy: https://www.cae.com/privacy-policy/

Developer: CAE Crew Solutions B.V.




Privacy & Terms:

https://rb-content.s3.eu-west-1.amazonaws.com/legal/terms-of-use.pdf



Can I trust RB Pilot Logbook app?

Protect your data and wallet. We investigate the developer's website (Cae.com), verify they're legit, and uncover hidden scams or complaints.




3 Most reported problems 😔💔

3.3 out of 5

Poor Support

2025-03-13

by Iteachflight

I have been trying to link Roster Buster to to RB Logbook however they are not talking to each other. It has been six days since I emailed customer support but have not received a response. I even paid for a month subscription but my account is still showing the free version. The concept looks good but the execution is lacking.

Looks like the support team replied to this review, but not my email to them. I was able to cancel the month subscription through Apple and I am also cancelling my annual subscription to Roster Buster as the customer service is the same.

Unreliable w/non-responsive support

2025-03-14

by Isebhf

When the app works as advertised, it’s great!

Unfortunately it will, from time to time, often after an update promising improvements, stop working either partially or completely. When this happens, it will often take the support section weeks (or currently, months) to respond, if they ever do. I can’t find any way to get a refund for my recently renewed subscription when it failed days after renewing. Unsatisfactory.

Charges to upgrade to premium but app doesn’t upgrade

2025-03-15

by One Bite Of The Apple

I downloaded the app for it was advertised inside my airline’s simulator training facility. I used the free version for a week and wanted to upgrade to premium for nothing works in the app without premium. My I-phone account changed me for the service but the app never changed and allowed for anymore features. I emailed the support and got no response.




Have a Problem with RB Pilot Logbook by CAE? Report Issue




Why should I report an Issue with RB Pilot Logbook by CAE?

  1. Pulling issues faced by users like you is a good way to draw attention of RB Pilot Logbook by CAE to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a RB Pilot Logbook by CAE customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using RB Pilot Logbook by CAE.


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