Contact Towerlands Support

by Death Metal 203

I’ve played this game since release, was in the top clan in the game, now lead one of the top clans that I started. I am one of the few that are the highest level waves (3000)...if you want to do well in this game and help out your clan, DO NOT spend money and stay a low level. It’s the only way that you can participate and win clan events and the new clan battles. I asked for months for them not to impossibly scale clan events to where high levels auto lose and devs said they were fixing it. That was two months ago. Now not only did it not get fixed but the newly released clan battles scale to where those of us at the highest levels lose to even level one nodes because they scale to impossible odds against us. So, if you do play this game, stay at low level, no need to spend money.

Also, they banned an American clan for cheating within a couple days and a month ago we called out another clan for cheating even more obviously and devs said they were handling it. They did not and that clan is basically number one in the world. And it’s a Russian clan and this is a Russian developer. Probably their clan. So, I’d just stay away from this company in general...

by Waffen-MC

First of all the game isn’t too bad. Might get old soon but it is very enjoyable until then. There are quite a few bugs and glitches in this game but so does any game, so no problem there. The biggest problem that I have is the gem upgrade design flaw (or probably intentional)that tricks you into using gems instead of gold to upgrade. I have lost a lot of gems this way and their support team doesn’t care about their player base to either fix it the right way or compensate users unlike most successful games do. This is so frustrating.

They said they fixed it and there are still scenarios where it happens. With this being the biggest problem they still cannot fix it and that makes me feel like they have a very poor design and QA team, which only means that this game is not going to last long and I wouldn’t spend any money on it anymore.

If you are a f2p player, feel free to play the game for fun. It is going to get repetitive, boring and not much to do after a bit anyways. So have fun until then.

by Alexleungftw

The underlying game is great, but seriously the design is to just deceive you into spending money. Gems, a rare currency in the game, is intentionally being scammed by unnecessary buttons that exists across the game without any sort of confirmation in the transaction, leaving you with a tedious grind to be able to afford any items that you want unless you are willing to spend in real life money, which is highly encouraged by the game through its constant “deals” rubbing into your face, and a user tier system base on the rare currency that you spend. Moreover, there are essential characters in the game which (is) vital to a player’s progression that can only be bought using irl money. If one is to be determined into making any progress in a realistic timeframe, be prepared to spend half your playtime viewing ads.
This is a vent, but the issues remain and in need of address.