Contact Towerlands - tower defense TD

Contact Towerlands Support

Published by on 2024-02-06

About: Towerlands is a fascinating strategy game that combines the Tower Defense genre
with RPG elements. Feel like a Lord in the vast fantasy world, where you have to
defend your fortress from enemies, as well as capture new lands.

How to Contact Towerlands Customer Service/Support

Towerlands - tower defense TD Contact Information

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Contact e-Mail: [email protected]

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Developer: Black Bears

E-Mail: [email protected]

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Reported Issues: 3 Comments

4.6 out of 5

By Death Metal 203

Devs don’t listen

I’ve played this game since release, was in the top clan in the game, now lead one of the top clans that I started. I am one of the few that are the highest level waves (3000)...if you want to do well in this game and help out your clan, DO NOT spend money and stay a low level. It’s the only way that you can participate and win clan events and the new clan battles. I asked for months for them not to impossibly scale clan events to where high levels auto lose and devs said they were fixing it. That was two months ago. Now not only did it not get fixed but the newly released clan battles scale to where those of us at the highest levels lose to even level one nodes because they scale to impossible odds against us. So, if you do play this game, stay at low level, no need to spend money. Also, they banned an American clan for cheating within a couple days and a month ago we called out another clan for cheating even more obviously and devs said they were handling it. They did not and that clan is basically number one in the world. And it’s a Russian clan and this is a Russian developer. Probably their clan. So, I’d just stay away from this company in general...

By Waffen-MC

Poor design and bad user experience

First of all the game isn’t too bad. Might get old soon but it is very enjoyable until then. There are quite a few bugs and glitches in this game but so does any game, so no problem there. The biggest problem that I have is the gem upgrade design flaw (or probably intentional)that tricks you into using gems instead of gold to upgrade. I have lost a lot of gems this way and their support team doesn’t care about their player base to either fix it the right way or compensate users unlike most successful games do. This is so frustrating. They said they fixed it and there are still scenarios where it happens. With this being the biggest problem they still cannot fix it and that makes me feel like they have a very poor design and QA team, which only means that this game is not going to last long and I wouldn’t spend any money on it anymore. If you are a f2p player, feel free to play the game for fun. It is going to get repetitive, boring and not much to do after a bit anyways. So have fun until then.

By aaawuhvt

Scams you out of your crystals

Game rarely gives you crystals, but you can save them up. However when upgrading your tower or units it will randomly move the upgrade with gold button and put the buy with crystals button in its place causing you to accidentally spend 97 crystals on 3 tower levels which you takes like 2 weeks of playing to get when you can get 3 levels worth of gold in 20 minutes. I have a hard time believing this isn’t an intentional design. I didn’t even notice the first time it happened because there is no confirmation or notification that you’re spending crystals. I only notices because it asked me to buy more crystals because I was out even though I saved up over 100 of them after I lost probably 70 or more the last time this happened. I went back to check, and yes I am down to 8 crystals. Graphics are good and the game is pretty fun, however repetitive. Higher level unit upgrades take 12 hours to upgrade which seems excessive.

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