Contact Iona: Mental Health Support

Contact Iona Support


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About: Many of us suffer from stress, anxiety, low mood, poor sleep or generally
feeling disconnected. That’s why we created Iona Mind: your guide for fitness
of the mind.


 
  2024-07-16

Iona Customer Service 💢

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NOTE: If the links below doesn't work for you, Please go directly to the Homepage of IONA MIND LTD



Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit Iona Website

Privacy Policy: http://ionamind.com/privacy.html

Developer: Iona Mind - Mental Health Support





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3 Most reported problems 😔💔

4.8 out of 5

Helping me a lot - until it isn’t.

2025-03-31

by Martajuanita

Just now I opened up the Iona app and was going to start working with it again and, wow, I can’t believe that it says “to access this conversation, you need to be a premium member.” If you’re struggling and you didn’t know that this app was going to try to charge you money, that’s a slap in the face. I feel completely baited and switched. I have been recommending this app to friends, and now I’m embarrassed to have done so without the knowledge that it would suddenly, in the middle of a “session,” beg for money. That is so tacky and appalling in a mental health app. I know you need to make money, but this is not the way to do it. Below is my previous review:

I can’t afford a therapist right now and have had bad therapists in the past who didn’t help or even hurt me, so I have been trying to find ways to help myself. I’m listening to a self-guided cognitive behavioral therapy book called “Feeling Good,” and this app is a great complement to it. I also think the app by itself would be helpful. I try to spend a few minutes a day going through the exercises, and it really is helping me a lot. I like the chat bot element — it feels more like I’m working with a real therapist. I plan to continue using the app, and I have been recommending it to my friends.

Privacy

2025-04-01

by Pickahcu

This app should not be in the App Store. It collects and stores private data on patients.

Good till a glitch

2025-04-02

by SilentMidnightYT

So I was sharing my feelings with Iona, and it was taking a long time to respond. My phone had suddenly turned off, and when I turned it back on the app must have been closed because it was trying to secure connection, failing, and saying I needed to be connected to the Internet when I was. So it tried logging back in instead and still nothing. Well whoops?




Have a Problem with Iona: Mental Health Support? Report Issue




Why should I report an Issue with Iona: Mental Health Support?

  1. Pulling issues faced by users like you is a good way to draw attention of Iona: Mental Health Support to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Iona: Mental Health Support customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Iona: Mental Health Support.


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