Contact Gardens by the Bay

Contact Gardens Support


Company Name:

About: Download the official Gardens by the Bay Mobile App & optimise your visit! The
mobile app allows visitors to purchase timed entry tickets and self-scan tickets
to the Flower Dome. Other features include reminding visitor to perform
SafeEntry and providing crowd information.


 
  2025-11-11

Gardens Customer Service 💢

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit Gardens Website

Privacy Policy: https://www.gardensbythebay.com.sg/en/privacy-policy.html

Developer: Gardens by the Bay







3 Most reported problems 😔💔

2.0 out of 5

Drains battery and really slow

2025-02-24

by User-fdbck-123

The app drained my battery within 2 hours of opening it. Don’t know what it’s doing in the background. The app is also really slow. This is on an IPhone 14 Pro.

Does not work

2025-02-25

by Hgetsgmh

Never received promised text to enter in app.
A real joke!

Amazing

2025-02-26

by OUIJA11195

A very useful app




Have a Problem with Gardens by the Bay? Report Issue




Why should I report an Issue with Gardens by the Bay?

  1. Pulling issues faced by users like you is a good way to draw attention of Gardens by the Bay to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Gardens by the Bay customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Gardens by the Bay.


Alternatives