IRIS CRM app not working? crashes or has problems?

IRIS CRM Status

Published by IRIS CRM on 2023-12-19

Ready to have a super-lean payments business? Being lean is a sign of a healthy
and successful business. Let us know about your favorite #IRIS_CRM
features! CALL CLIENTS WITHOUT SLOWING DOWN Burn through your lists without
dialing a single phone by hand.

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Common dislikes about IRIS CRM app

- App crashes when trying to add new leads, lead info, notes, etc., forcing users to use the website instead.

- Constant crashing when attempting to add notes, appointments, or tasks, making the app unreliable.

- Limited compatibility with iPadOS 14.6 and iPad Pro 9.7.

Have a Problem with IRIS CRM? Report Issue

Common IRIS CRM Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot IRIS CRM app on iOS and Android devices. Solve all IRIS CRM app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

IRIS CRM iPhone Issues and Solutions

IRIS CRM iOS app crashes, not working, errors
IRIS CRM iOS app network issues
IRIS CRM on iOS has black/white screen

IRIS CRM Android App Issues and Solutions

IRIS CRM has errors/crashing/not working
IRIS CRM server network connectivity issues
IRIS CRM has black screen

IRIS CRM iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever IRIS CRM app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix IRIS CRM app crashes or not working on Iphone (iOS):

Close and restart the IRIS CRM app on iPhone
Update IRIS CRM app to the Latest Version for iOS
Uninstall and reinstall IRIS CRM iPhone app
Update your iPhone to the latest iOS version

Fix IRIS CRM on iPhone unable to connect to server/internet connection issues::

To resolve IRIS CRM network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix IRIS CRM black/white screen (blank screen) on iPhone:

Follow the IRIS CRM iOS app troubleshooting guide Here →

IRIS CRM Android App Issues and Solutions

Fix IRIS CRM not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent IRIS CRM app issues:

Force Stop the IRIS CRM App
1. On android, goto "Settings" » click IRIS CRM app. » click "Force Stop".

Update IRIS CRM to the latest version on PlayStore

Clear IRIS CRM App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "IRIS CRM app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch IRIS CRM.

Fix IRIS CRM unable to contact server/ IRIS CRM internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click IRIS CRM » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got IRIS CRM » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch IRIS CRM on android.

Solve IRIS CRM black/white screens issue on Android:

Follow the IRIS CRM android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at IRIS CRM, developers of IRIS CRM.

100% Contact Match

Developer: IRIS CRM

E-Mail: [email protected]

Website: Visit IRIS CRM Website

About this app

Being lean is a sign of a healthy and successful business. Burn through your lists without dialing a single phone by hand. Have access to your entire contacts database accessible from anywhere. Call, text or email contacts directly through IRISCRM . Board accounts, calculate residuals and monitor your portfolio. Ready to have a super-lean payments business? As soon as you hang up, the Power Dialer has another prospect lined up. Update client notes and progress deals while on the go. Use with any integrated bank or processor in the world. Let us know about your favorite #IRIS_CRM features! Daily deposits, transactions, batches, retrievals, and chargebacks.