Contact Dice Dreams Support
Company Name: SuperPlay
About: Welcome to Dice Dreams!
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- Roll the Dice on the magical board, Steal Coins, Attack your friends, build
your Epic Kingdom and Embark on an adventurous journey!
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dreams, Build your magical kingdom and become the Dice King!
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With every roll of the
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Dice Dreams Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of SuperPlay
Verified email
Contact e-Mail: support@superplay.co
Verified email ✔✔
E-Mail: support@superplay.co
Website: 🌍 Visit Dice Dreams Website
Privacy Policy: https://www.superplay.co/privacy-policy
Developer: SuperPlay.
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https://www.facebook.com/DiceDreams/
32 Most reported problems 😔💔
Hiya, I am unable to get onto dice dreams and keeps telling me there is a connection issue, although no problems getting on anything else.
Your ad seems inappropriate because of having someone appearing to be in a refrigerator. Also having someone strapped to a car going through a car wash. It would give younger children the wrong idea of what is safe. Thank you.
I'm having a problem not getting free dice rolls
Why is a stranger able to attack me up to 10 times a day .. RIDICULOUS Why do you not have an Algorithm? .. Once someone attacks you once..They should be gone from the list .. Other games I play major games.. Have this .. It's not rocket science..
Hi I can't get my meadows trail to open
i didnt get my reward for tournament. (3rd)
J'ai envoyé le jeu à mon ami, mais je n'ai pas reçu le cadeau.
This game ain’t bad but customer service sucks badly an a lot of glitches an u don’t receive ur prizes an winnings right away I’m owed 10k dice rolls an 1.8k animal pet spins an a super pack of stickers and 285 million gold coins an I got sold a card from the shop I had an didn’t need SmH…
Buna ziua dice misa tras 35.99 depe card
Buna!am o problema cu jocul nu ma lasă să mai întru pe jocul dice Dreams, îmi zice contul este suspendat îmi doresc sa ma deblocati să pot juca
I purchased a package for $12.99(Best friends offer)and the game froze.When I got back on the game it had given me the package but no Free Chests.l should of gotten two.Tells me I need to buy another package to get the free chests.Can you please gelp
Buongiorno ieri sono arrivata 1° nel torneo che finiva ieri alle 15 e non mi ha dato i premi, e non è la prima volta come posso avere il mio premio? Grazie mille
The game won’t load past folding maps. Error 212. Restarting iPhone 14 Pro doesn’t work.
I made 2 purchases for $10.99 on April 9th you all took money off my debit card but I didn't get anything for my money now no one is responding I'm still waiting for the refund
I made 2 purchases for $10.99 on April 9th you all took money off my debit card but I didn't get anything for my money now no one is responding I'm still waiting for the refund
my friend downloaded the game and I still didn't get the big box that it takes 2 to move out the sand Dice Dreams your customer service sucks I want my REFUND
I made 2 purchases and I didn't get anything for my money you people suck you took money off my debit card and didn't give me nothing I paid on in good faith now may I please get my refund or items
I made 2 purchases and I didn't get anything for my money you people suck you took money off my debit card and didn't give me nothing I paid on in good faith now may I please get my refund or items
Stamattina ho completato il regno e non mi sono stati assegnati 125 dadi+8carte, e 8 carte nella barra del gioco di stamattina, quindi tot 16 carte
I invited two friends to join during the 2x gift and didn’t receive my gifts. They did accept my invite
I qas charged for a pack its been over two weeks and u all haven't given me what i paid for. Terrible customer service. I want what i was charged for asap along with a gift for making me wait so long. No other app ive reached out to EVER took more than a day to respond and make it right!!! Nikki hawkins
I have contacted you for over a week about my dice dreams game I am on kingdom 9849 I believe and there is a hand where you go to click to go up higher in kingdoms when I click on it the game like freezes and you can't do anything I have tried installing the game and restarting it but nothing helps please fix this one morning I got on my game and the hand was there I didn't do it I wouldn't know how.i love this game and I spend a lot of money on this game and also my kingdoms keep going down in numbers because I can't get on my game.please fix this thank you and also you can call me at 812-264-3871 thank you so much
I made a purchase at 10:30 January 10th for the pinata smash contest I bought the 499 package and give me nothing nothing I complained to customer service nothing no response sent me a respond saying that the issue was closed I stole my money out of my account and didn't give me anything so I don't know how they do business but they're probably not American taking advantage of senior citizens that's a good one
il mio account è stato sospeso e non riesco piu a giocare
I'm so done with this stupid game clear catch u say well I did and this stupid game still cheats me out my dice and now my dam money I want my dam money back I bought something and did not receive anything I'm deleting this stupid game as soon as you refund me and to top it off will tell everyone that this is by far the worst game to download
I brought a item for $21.99 and didnt receive all of it, this is the 3rd time it's happened and I'm sick off it. I want it fixed today
I had purchased the $5.99 pack Guaranteed gold card to complete my cards set and I did not receive my gold card nor my rolls. I have pictures and purchases proof. And the cards bout to expire in 2 more days. So wat y’all go do. Give me my rolls and card to complete the set. Or give me my money back.
I had purchased the $5.99 pack Guaranteed gold card to complete my cards set and I did not receive my gold card nor my rolls. I have pictures and purchases proof. And the cards bout to expire in 2 more days. So wat y’all go do. Give me my rolls and card to complete the set. Or give me my money back.
Hello my dice game isn’t loading. I have turned my phone off and also uninstalled it still nothing.
This game cheats you!!!
by Kbritt33
I RARELY leave reviews, but I want others to know how this game cheats you!! I want to start by saying I am an honest player who plays by the rules. I have paid quite a bit of money towards this game and totally regret it because this game doesn’t play fair.
For starters, it seems like it’s nearly impossible to progress at this game without spending money. I can come close to completing a trail or mission, but they don’t give enough rewards or credits to achieve the goal. It really makes the game frustrating.
The thing that put me over the edge in anger on this game is that I had over 350 million in coins this morning and all of a sudden, the game shut down and when I got back on I only had 130 million in coins!! They literally disappeared and I don’t know how to get them back. I also lost all my progress in the game that I did this morning. I paid money to get this far and it’s NOT ok for them to just erase that hard work from me!!
Another major issue I have with this game is all of the pop ups. I just want to play the game without 5 pop ups every single time I’m low on rolls and when entering the game.
I wouldn’t recommend this game to anyone unless someone wants to be very frustrated and spend lots of money to not get very far. I am guessing that the only way people get far in them game is by cheating.
Suckered
by ATLUSio
Not recommended. Do not download, do not play. I got suckered into downloading the game based on 4.9* but I should have read the critical reviews. Devs claim the game is free to play (they emphasize this!) but it is like saying you’re free to sit down at a restaurant—you still have to pay for the food anyway. They say you only pay to speed up progress but you can’t progress unless you pay money because the time limit on “events” is so short that you must pay money to progress. And the value for what you pay is garbage. Just buy a $4.99 game instead of this “free to play” game that’s more along the lines of free to watch yourself struggle to progress unless you pay money. And then you get garbage “jackpot” rolls that give about the worst payouts. People steal more than you get from a jackpot. I’ve never felt remorse paying for a game until now. And it was for a game that is highly unrewarding. You have to pay for the same thing multiple times! What kind of garbage micro transaction design is that?! I cannot stress it enough that this app’s sole existence is to siphon money from its players by pretending to be a game. It’s disgusting and I definitely want my money back but I doubt I ever will. I don’t know how people who do pay for these transactions are comfortable doing so. The ratings have got to be fake, and I wouldn’t be surprised if the other in game “players” are fake in an attempt to get you to feel like you have to pay to even keep up a /little/ bit.
SuperPlay? More like SuperPay
by CairaAke
The game is horribly slow. It has on average 7 pop-ups opening the game and 4 pop-ups when you run low (not out) on dice. What makes it more annoying is that the game will take several moments to load the pop-ups because it can't even handle them. The game is also incredibly buggy and often doesn't give you the rewards you earn in events. And to make it more annoying, the game makes it incredibly difficult to get just about anything. Gold, dice, tournament points, any currency for any of the events unless you pay money (which the prices are extremely extortionate already). It severely slows your progress. Which wouldn't be so bad but the chances of getting anything that isn't PVP like shields or free role are extremely low. So now on top of the slow progress, I constantly have my buildings destroyed. These terrible chances only deter me from putting any money in this game because it feels like a waste of money. The game is horribly unbalanced against the player's favor and at this point I'm only playing because I get credit points in another game for playing it but I'm tempted to install early because of how slow and infuriating the progress is. Just play Monopoly Go. It's much more balanced and much easier to get dice and actually make progress in events without having to pay, and the prices are fairer as well.
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