Are you having issues? Select the issue you are having below and provide feedback to Ellie.
Complete guide to troubleshoot Ellie app on iOS and Android devices. Solve all Ellie app problems, errors, connection issues, installation problems and crashes.
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Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Wickings ApS, developers of Ellie.
When you buy an amount of CO2 in this app, you are buying an equal amount of "Gold Standard" carbon credit, that we permanently retire from the carbon market, so it cannot be resold or recirculated. Gold Standard was founded by WWF and other NGOs to serve as the benchmark in carbon markets. The carbon credits we are selling, are from projects with the Gold Standard certification. Gold Standard certification ensures that the emission reductions are real, additional and permanent. We are not associated with Gold Standard. Furthermore, coming from projects that also contribute to a minimum of three Sustainable Development Goals. This is why you can claim whatever amount of CO2 you buy, is offset. All suggestions and feedback are most welcome! Please see the best ways to get in touch on app. eco/contact/ or use the Settings menu in Ellie .