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Obviously this game is designed to make money. They make money by getting you to buy additional chips or various bonus features. That’s expected. However, this company is extremely stingy with they’re chips. In any pay to get chips option, wheels or choosing from a group of for example treasure chests etc., expect to win one of the lower amounts, always. In bonus features, expect to win the lowest amounts, always. In any option where you could win any number of large amounts, expect on winning one of the lowest amounts, always. The Quest game is designed to relieve you from your chips. To complete a challenge, you often have to win so much money in a Bonus Pick or a Bonus Respin option. The problem is you rarely get the Bonus option and when you do, you win a mere fraction of what you bet getting the Bonus. If there are Bonus Features that pay 2x, 3x, 20x whatever. Expect to get 2x or 3x always. You never get the big multiplier, always. The game will offer you to skip the challenge for a mere $4.99. Remember, they designed the challenge to be impossible. Either you pay or lose many chips. To be fair, there are many free chip giveaways that allow you to keep playing, but it takes awhile to build up to a free chip level that makes a difference in your chip tally. The Game Pass is worth the money , but not much else. I said always many times. There have been exceptions, but they are so incredibly infrequent that to me, always is an appropriate description.

Customer service takes at least 8 hours to respond. Even for the “valued” customers. Meaning you spend money. They falsely advertise awards that are not awarded. If you complain, it takes them too long to respond or fix the issue. So if you spend and don’t get what you are awarded, you won’t hear or response or get the rewards until 8hrs later. When they do respond, they say it’s fixed and give you what you are awarded (but nothing extra for messing up of the long wait). The algorithm is fixed (obviously), but not in your favor. Especially if you buy coins. This app is fun, but after 3 years of playing and reading other comments… I agree. It’s turned into a scam for bigger players. The probability doesn’t even make sense when you hit the jackpot feature. Basically, you will get lower dominations. Even if is 1:10. Every time. the chance of hitting lower number, even if there’s only 1. You will hit it. Then they want money to increase your odds, but it doesn’t increase them. Seriously. Research reviews, fb page, or game review sites. This app is fixed to profit. Especially if you purchase. They tell you all these VIP benefits, including customer service (joke!), but only want you to stay hooked so they keep getting money from you. Not in a fun way! The app will respond to complaints with basic and passive aggressive responses. “Feel free to contact us if you know how to fix the problem “

I started off with this game thinking it was fun because it has some pretty cool slots. I started buying coins, then before I know it in less than 30 minutes all my coins are gone again because they never let me win or complete a mission or go further once you get to a certain point. I kept buying coins thinking that at some point this game will stop being greedy and kicking some major bonus that will allow me to keep playing without spending so much. Knowing that we are in a economic crisis, you would think that a game would try to price gouge and make you spend your chips so fast so you have to go back and buy more repeatedly. I find this game to be disgraceful. I wish I could get the money I spent back because they don’t deserve to keep it. The whole point of playing is to feel the joy of winning. I see notifications as I’m playing of people winning big jackpot on this game every few seconds, but yet playing for a few weeks of this game and spending money I guess wasn’t enough for me to ever get a large jackpot! They asked me for my opinion, and I let them know how I felt, only to then continue playing and see more of the same. I even mentioned in my message that if they don’t start being more fair, I would leave a bad review and make sure everyone knows my experience and never play the game again. Well here I am, and I will never play this game again.