Contact VeVe Collectibles Support

This app is only useful if you want to buy off of the secondary market. Most people don’t understand how VeVe’s business model is designed to push most users into the secondary market. It’s all liquidity that is locked into the app. Once you put money in, you can’t cash out to fiat. You will not get a drop, I’ve only been successful 1 out of 25 times while some are sporting 90% success. I can’t possibly get better connection or get my finger closer to the buy button. It makes sense that VeVe will not allow me to mint because I only have 7 gems in my account. They make people put more fiat into the app (that they are unable to cash out) so that they can buy these nuts on the secondary market. This is the biggest scheme in the world. I have no clue how a name like Marvel gets involved in this type of scheme. I’m uninstalling this app until I can Withdraw whenever I please, The drop system gets fixed to allow for a more fair launch. I will also advise my supporters not to buy on VeVe secondary market. We don’t need to keep feeding you fiat in exchange for gems that are not listed on any exchange and can only be used on your secondary marketplace because you do not allow us to partake in drops. I want my money withdrawn from the app. Give me floor value for my NFT, so I can move on. I don’t like being held hostage by crooks.

Not sure if the 5-star reviews are from friends and family, but this app is glitching so much that it won’t even allow me to sign up. I started the process with my email address and password. As soon as I entered it, I was not allowed to the next step. There was an email verification link sent to my email address, but the app didn’t prompt me to check my email and click the link to confirm. From there started a maze of toggling between resetting the password and attempting to sign up again. I’d receive the green check marks to indicate my “new” password met the app’s password requirements, but it would never update the password. Instead I’d be notified that it failed to do so. Prior to writing this review, I visited the company’s website, clicked “Support,” and completed the contact form to let them know the issue I’m experiencing. After typing in the requested information, I realized the “Submit” button didn’t actually submit the query (as far as I can tell). After wasting 45 minutes on the glitchy app and another five minutes on the glitchy website form, I’m convinced there are better platforms to use that aren’t a “glitch fest.” I rarely ever leave poor reviews on apps, but this one is warranted. Fix your glitches, write better copy, and then relaunch. You’re not ready.

I know someone is going to say “do the math, there’s a lot of users on the app!!!🤡🤡🤡” I’m well-aware that there are 1mil+ users but I’m sure most of them are bots with people with 40+ devices. If you have one device, you have no chance. I had 8 devices with various friends helping me with almost each drop the past week and I got nothing. Am I bitter about it? No, since I could always buy off second market however even the second market has bots buying off the low priced NFTs. For the last drop (Batman vs Killer Croc), I managed to get a purchase window only for Veve to tell me I had no gems for purchase when I reloaded the account. So I purchased more gems and the window closed on me then said It said sold out. I check my profile to see I have double the gems in my wallet. That’s 200+ gems ($200+) that I now cannot withdraw and who knows when I’ll be able to get anything in the future drops. You cannot convert gems to cash. You have to do it through third-party at a conversion rate hence losing a huge portion of your earnings. Veve needs to fix this and also implement some other type of drop system. If you don’t cheat, don’t even bother. This is coming from someone who has a relatively high amount of success in the past up until recently.