Contact B G Support
Company Name: Navico Norway AS
About: The B&G® App is designed to help you get the most out of your time on the
water, and your electronics, whether you are cruising with your family or racing
with your friends.
With detailed charting powered by C-MAP®, weather and
marine traffic information, route planning and GPS, it is the perfect aid to
navigation for sailors, and is a must-have for sailors with B&G on-board.
B G Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Navico Norway AS
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit Browser TV Web Website
Privacy Policy: https://www.tcl.com/us/en/terms-privacy
Developer: Shenzhen TCL New Technology Co., Limited
Privacy & Terms:
https://appchart.bandg.com/core/map/privacy.html
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3 Most reported problems 😔💔
So far, so bad
by BritDude
My boat is equipped with B&G instruments. I was looking to spend several thousand dollars updating the chartplotter based on the promise of this app, and its capability to plan routes and then sync with their latest instruments. However, so far the app seems to be far from ready for prime time, and may even be risky to rely on for navigation. It is very unintuitive, buggy, and crashes regularly with a white screen appearing in some instances. Even basic functions such as route planning do not appear to work. I already use iNavX and TZiBoat. Both of these apps are streets ahead of B&G’s being much easier to use, and bug free and with many more features built in.
Furthermore, since 23rd June 2023, the B&G app refuses to launch and a splash screen says B&G is experiencing a “service outage”. Subscriptions have been extended based on this. Brunswick Corp that owns B&G has been the subject of a significant “IT Security Incident” that affected a number of their businesses and made headline news. Maybe they are related? Either way, I would advise not wasting your money yet on this app which is not even at Beta test level.
Big disappointment
by Deskofjk
I really wanted this to work. Problems:
- doesn’t synch from Zeus S to iPhone. After waiting 2 hrs to reach tech support, I was told that it will synch if both phone and Zeus are logged into a separate Wi-Fi system. Ug.
- measure distance feature would be great but it is wildly inaccurate. It says the distance from San Francisco to Seattle is 3800 feet.
-incredibly, the Create Route feature doesn’t let you creat a route from your waypoints. Instead you just pick start and destination points and it creates a computer generated route. Useless.
- the weather forecast feature is sooo slow and doesn’t indicate which weather model or source data is used. Since you evidently have to be on a Wi-Fi network to use it, you’ have much better options on the internet.
B and G
by Trialsnoob
I usually don’t write reviews BUT…
I have installed a full suite of Triton instruments with a Vulcan 9 MFD. There are absolutely NO problems with the instruments The problems is customer support. If you have a question, you better work it out yourself because B and G won’t respond. I have wanted on the phone for up to 50 minutes listening to the recording that says ‘you are third inline’ more times than I care to remember. I have emailed questions and the very next day you get - wait for it- a case number. I bought the B and G because they are sailing instruments as opposed to Garmin that has fishing apps, etc on their MFD. Knowing what I know now, I think I would have bought Garmin instead JUST for the better customer service
Have a Problem with B&G: Companion App for Sailors? Report Issue
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- If you are a B&G: Companion App for Sailors customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using B&G: Companion App for Sailors.
