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Company Name: Mixonset Inc.
About: Mixonset - mix the right part of the right song with seamless transitions for
FREE
Elevate your playlists into beatmatched mixes with Mixonset, your Smart DJ
for music streaming. No knowledge or preparation is needed - just connect your
favorite music library and start mixing.
Offtrack Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Mixonset Inc.
Verified email
Contact e-Mail: info@mixonset.com
Privacy & Terms:
3 Most reported problems 😔💔
Unhappy with features on playlist
by Emily G. Hill
We got this for our wedding (signed up for the premium) but we are having multiple issues with the playlist features. I’m not sure what the problem is. We ticked the “highlight” feature and it only works occasionally. Mostly the playlist will skip a song, shut off or play the whole song. It is very frustrating and I’ll be frantically trying to troubleshoot before Saturday.
Beware if you are concerned with privacy
by 0oWow
The app reaches out to Google Analytics, Facebook Graph, OneSignal, and Firebase frequently…. And they say “we don’t collect your personal data” statement at the bottom of their login page. Really?????
Update to developer response:
It’s not that you collect non-personal data, but that multiple pieces of non-identifying data can be combined to become identifying data. You may not do that, fine, but you chose to “get in bed” with the two worst privacy offenders, so your privacy policy can’t be trusted. By linking with them, you’re adding our information to their pile of data.
To answer your last question, my network firewall kept blocking your Facebook and Google analytic requests, that’s why I found out.
Too Clumsy
by DjLovejoy
I finally just deleted the app. It is just to clumsy and even though I paid for the subscription mixing songs was just sloppy. Half of the time it would mix out in the middle of the song. It would also shuffle the playlist. The discovery feature didn’t work either. I turned it off and it would still play random songs that I didn’t want.
Have a Problem with Offtrack: Mix Music Clips? Report Issue
Why should I report an Issue with Offtrack: Mix Music Clips?
- Pulling issues faced by users like you is a good way to draw attention of Offtrack: Mix Music Clips to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Offtrack: Mix Music Clips customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Offtrack: Mix Music Clips.
