Contact PLUS by Jawwal

Contact PLUS Support


Company Name:

About: "PLUS" the first telecom digital program in Palestine. The new Unique Innovative
Experience! Now for all Jawwal prepaid subscribers, you can easily build your
own plan, and choose the value of 3G, minutes and messages bundles as it suits
you and according to your needs; through "Plus" application, and the value of
the chosen package will be deducted from the main balance.


 
  2025-02-17

PLUS Customer Service 💢

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NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Jawwal Palestine



Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit PLUS Website

Privacy Policy: https://www.jawwal.ps//index.php?url=posts/view/2780/الشروط_والاحكام

Developer: Jawwal





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3 Most reported problems 😔💔

3.6 out of 5

Be aware

2025-03-27

by Horansweed

If you join the plus program you can’t cancel it through the app, you’ll have to go to one of jawwal’s places and cancel it by paying 10 shekels. SCAM

You can’t even cancel it

2025-03-28

by AL00a

You have to go to one of their places and pay 10 shekels to cancel it! absolute scam

My experience

2025-03-29

by Ahmad271062

My experience with jawwal is really bad. It is the worst service ever. One of my phones number was on automatic bank payment and i discovered by chance that jawwal withdrew the same bill 2 times So i followed up with them over phone and they asked me to go to thier offices in person. I went and after 2 hours of waiting the teller told me that this was a mistake and they will correct it but i should go back to the office again after few days to pay me back. As you see it is there mistake and i have to spend my time to correct it not them. However, i asked them to change my account from automatic payment to regular prepaid account and teller told me that i can start this prepaid program in june 1st Today is june 1 st. I paid for 250 minutes but there was a problem because i did not recieve no minutes. The distributor tried to call jawwal but lines was so busy. After 10 minutes of waiting he tried again but also no response. He told me to call jawwal time after time to fix the problem. I tried and finally one teller responded but she told me that i should go back to the distributor. So i did it and the same happened ??!!!! Until this moment my personal phone have no monutes. In my openion this happens because here in palestine many people like me have no choice because we can not change the phone number due to alot of connection associated with this number. Jawwal knows this fact. So weather it is your falt or there falt ,you as a customer have to pay for it Time. Money. And more. I am writing this review hoping that some one may read this experience and be carefull not to have this same suffering. Have a good day




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Why should I report an Issue with PLUS by Jawwal?

  1. Pulling issues faced by users like you is a good way to draw attention of PLUS by Jawwal to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a PLUS by Jawwal customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using PLUS by Jawwal.


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