Contact Idle Defense: Dark Forest

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About: 「Story of the Game」 Because of a major mistake, the intern wizard burned
down half of the wizard school. Nobody can forgive this huge error.



Idle Defense Customer Service 👿🤬😡😠💢😤

Idle Defense: Dark Forest Contact Information

Listed below are our top recommendations on how to get in contact with Idle Defense: Dark Forest. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Idle Defense: Dark Forest. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).



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Read 3 Customer Service Reviews 😭😔💔

4.6 out of 5

It’s meh

2022-05-03

by Harbinger425

The game itself is okay, nice atmosphere, decent art design, and simple to play, however the latest update completely busted the demons in a way that makes them unobtainable and unusable if you previously had any. The game is also incredibly ad heavy and has poor translation, not to the point where you can’t understand it, but it’s still pretty bad. I don’t like that you have to merge demons now in order to upgrade their tier, where previously you just had to use level up crystals. It just makes me want to quit the game, not play it more. And I will not be contacted through Facebook or my email, just fix the game.

So it’s been eight months since the last update completely broke the game and all of the update feed is just full of “bug fixes” but the biggest bug that broke the game still isn’t fixed. Clearly the devs don’t give a crap about their game anymore so don’t even bother playing it

Ad heavy

2022-05-10

by SonOfThunder777

Impossible to really advance too much without watching a ton of ads. This is really just a money gran for the producers. If you play it with any regularity you will just end up watching 30 to 40 ads every day.

UPDATE: Check out the developer’s response. They know its true and don’t care. To top it off, I was actually kind in my review and left out the fact that they are essentially stealing from players daily because I regularly would watch an ad and not receive the reward or benefit I was supposed to two or three times in a row in one sitting. I can use real money to purchase this benefit, so there is an easily definable dollar amount that was stolen from me. Look at other reviews and you will clearly see I am not the only one. This os not about remotely trying to entertain. It is about creating a fat passive revenue stream for the developer. I recommend staying away from anything with their name on it.

Lost Purchases

2022-05-17

by NauticalNitemare

After a recent update I found a bug when attempting to summon demons, up to this point I had made a few purchases but the bug made the game impossible to play correctly. After a few days of no improvement I decided to reinstall the game to see if it would correct the bug but to my surprise there is no way to restore my purchases. I will change my rating if I get my money back or progress restored

Edit: I don’t use Facebook so “please send us a message on Facebook” won’t work for me ( I have no interest in creating an account there)

I sent an email the same day I made this review. no response 🤨

.... Hello, first allow me to say it has been several days since I posted my review of your game Idle defense. No response was ever made to my review instead I see it had been removed. I’m not sure where the problem occurred but as a consumer this is pretty disheartening. I play your game and enjoy myself, I decided hey why not support these guys and pay for a few things only to find an update removed my purchases and the game itself is basically broken. This is my last attempt to request you make good on your product. I’d expect you to reply to my mail if you need additional information seeing as how there is no (obvious) way to submit a proper request form. Thanks


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