Contact Rollo Support

by Communist Ben Shapiro

Like others have said, the app has been great and works normally. However, it boggles my mind on why anyone would want to use this app over simply using the USPS, UPS, or Fedex apps. I get the whole consolidation thing and it’s a good argument - until you come to the purchase page and realize you have to load your account with prepaid purchase points. Their response to this was that any company NOT doing this is selling your data to recuperate fees. This is simply not true. USPS is not allowed to do this by law. UPS and Fedex privacy and data handling policies also explicitly state that they do not sell customer data or share it with any entity that would profit from it in any way. This idea is great, but loading your account with a predetermined amount is clearly just a money gimmick as a way to squeeze some extra cash out of individuals and businesses and their lying coverup is even worse. If I was Fedex, UPS, or USPS I would sue the boots off this company for defamation. If you’re going to make those claims, back them up with sources. Go ahead, put them on your website. If you don’t have any sources (you don’t) then stop pretending you’re in the “know” with secret insider information when in reality this is just one way you profit off of a predatory business model.

Sad because I was really hoping to see a small business disrupting the big 3 shipping companies but oh well. Capitalism doesn’t create good guys now does it?

by Usjnendin

Don’t use this company. Had them for two years and they banned my account for no reason and kept the money. They are scammers don’t waste your time. Update: They respond and claim people have violated policies but can’t explain which policies are violated, I’ve emailed them already and never received a response. Also check out the other customers on Reddit and on Apple store reviews that have had the same issue, no violations just banned accounts and stolen money. This is also why they’ve turned off their google reviews because all the recent ones were horrible. Don’t be duped, stay away from Rollo! Save your money and your business.

by Awwthatstoobad

Avoid this printer and app at all costs. Constantly goes offline (will be blue but still won’t print or stay connected to wifi) pairing it with Bluetooth is not easy. This printer is CONSTANTLY going offline. I have to turn it off and turn it back on again. And sometimes I have to do this 3-4 times to get it to go back online. It’s about a year and half old and it sounds like it’s going to burst into flames every time it prints a label now. Rollo support is lame and not helpful once they respond to you. There’s MUCH better printers out there for what you pay for this - don’t waste your money or time.