Contact Secret Photo Album 1Locker Support

by SkipRunge

I’ve not used this app very long and don’t have a great deal of content in it. Why will it not allow me to add any new images or new albums? It invariably takes me to the subscription page and wants me to subscribe - which I have now done TWICE. Then I get the message that I am subscribed until January 31, 2021...so why will it not let me use the app??

I’m getting frustrated. I only want to get what I already paid for! Fix this, and I’ll be happy to remove the comment, because I think this app is just what I want — when it works!

Addendum: it appears this app is continuing to take my money for nuance subscription when I have ALREADY paid for lifetime subscription! Now it won’t even let me add new photos - it just takes me right back to the PAY screen. This needs to be fixed like YESTERDAY. Is anybody listening??

by Blackout_MJ

This app was useful, but it’s gone through so many updates that it makes it ridiculous trying to use it. I created a password once I first got the app, but then it went through an update and my password didn’t save; however I was still able to get into the app because of FaceID. Now again it went through an update and now FaceID is apparently not an option of login, so there’s not a way of me logging in. On top that of course the password reset option is trash, and will not work at all for me. Pretty disappointed with this whole spiel.

by Joshjacobs4628

Ok so this new update changed the original log in screen of a working calculator to a enter password screen. Before this update it was virtually impossible to tell that this wasn’t just a calculator. Now it is almost useless if someone clicks on the app. I even bought the entire life upgrade because it was so useful, but now it is garbage. I can’t overlook the lack of videos anymore, or the pain of adding each photo individually. It is good if you don’t have super protective parents and u want to hide a few photos, meaning like 6 photos. It is not nearly as good as before.