Contact Neopolis Support
Published by Metropolis on 2024-05-15 About: Turn your city into a giant board game by buying and selling real world
buildings!
More than 110 million buildings available
Make an offer to buy the
town hall of your city, your office or your favorite bar, but also the Empire
State Building or the White House! Covet the most popular buildings: every time
another player visits one of your buildings, you will earn more money!
Compete
against the players of your town and the .
How to Contact Neopolis Customer Service/Support
Listed below are our top recommendations on how to get in contact with Neopolis. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Neopolis. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Metropolis
17.14% Contact Match
Developer: Reality Games LTD
E-Mail: [email protected]
Website: Visit Neopolis Website
Privacy & Terms:
Reported Issues: 3 Comments
By Turtle126
Lost account
Don’t expect to keep your account if you ever delete the app, get a new phone, get a phone fixed, etc… played this game since the early days and got really far(max blueprints, max transportation, neocash, skins, etc…) then when I got my new phone I noticed that my account wasn’t there and you can’t sync it from the cloud. Support is not helpful I sent them many requests to give me my account back on my new phone and have been trying to do this for over a week now, I got barely any response from them. I love this game but the fact that there’s no syncing account from the cloud to a new device like literally almost every game out there makes it a 0/10 because none of my data is saved and it seems impossible to get back. Not even a manual ID you can type in to sync it which I know games have too. I’m very disappointed with the fact that my account is gone and that the support is extremely slow and unhelpful.
By i hate game pigeon
Bug money
I undated the app just now and I notice that all my coins/money is gone and left with 1million also all my properties are gone I bought them few days ago now they are gone after the update…
By Turtle126
Lost account
Don’t expect to keep your account if you ever delete the app, get a new phone, get a phone fixed, etc… played this game since the early days and got really far(max blueprints, max transportation, neocash, skins, etc…) then when I got my new phone I noticed that my account wasn’t there and you can’t sync it from the cloud. Support is not helpful I sent them many requests to give me my account back on my new phone and have been trying to do this for over a week now, I got barely any response from them. I love this game but the fact that there’s no syncing account from the cloud to a new device like literally almost every game out there makes it a 0/10 because none of my data is saved and it seems impossible to get back. Not even a manual ID you can type in to sync it which I know games have too. I’m very disappointed with the fact that my account is gone and that the support is extremely slow and unhelpful.
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