Contact Wingspan Support

by Mainslayer

I keep trying to play a full game and when people are taking there sweet time I can’t take it. I just end up falling asleep. I’m trying to enjoy this game because by round 3 I know the game speeds up but not when your opponent’s take way too long to do one quick thing. I enjoyed the physical copy of the game so much more. If I could get a refund that would be nice. I won’t be playing on the phone anymore. People are just inconsiderate. I can’t take it when someone takes that long. I understand maybe a minute but come on every turn they need a long time to decide. It takes me less than 30 seconds to take my turn. I would like a refund. I’m going to stick to games like dominion where people actually play the game. It’s sad because I feel like using your whole deck in one turn in dominion was faster than someone deciding to gain food or to draw a card in wingspan. The board game gets 4.5 stars when facing the right people. This mobile game is getting a 1 star from me. I never leave bad reviews.

by Birdfeathers

Despite a tutorial, the game needs a help function for new players. There are too many things blocking or limiting actions, and it’s not clear what the objective of the game is and what you should try to do in each round…and have to do to end a turn. Until someone has played a few games, they don’t know what to do and what is blocking them from moving or ending the turn. Give a helper that advises or explains what to do. Either let us turn that on, or set it up automatically to give a hint if we click something we can’t do three times or sit for too long without an action. Otherwise, it’s just too complex to even play a game once all the way through by yourself, and you don’t even let you look at the bird cards if they haven’t been used in a game yet. So it’s just a junk app you can’t do anything with! It’s complex, so make a more robust helper and not just a long tutorial that still dumped you out without a clue how to play the rest of the game it stated.

by Ceci Wright

I love the board game version of this, and I just got the app yesterday. But having played several times on my phone and on my iPad I’ve found that multiple times when I’m tapping to start my turn it thinks I’m tapping that I want to gain food. And it won’t let me go back, so even though that’s not what I had planned to do on that turn I have to get food. Why is there no back button at that point and why is it so touchy that when I start my turn it thinks I’m getting food? Also there should be an easier way to give feedback within the game itself. But writing a review seemed the only way I could do it.

OK now I feel like I need to add to this review. I went back and tried to be so careful when I tap to start the turn but it still kept happening. Also I can’t figure out an easy way to pause the game or get out of the app. I feel like I really wasted my money buying this app because it’s so frustrating I don’t know that I’ll play it again.

How can I contact you directly to request a refund?