Contact Headway Support

Last Monday September 26, 2022, I feel seek 3 hours before my therapy,I txt explain about that. One day after Headway remove the my account 45 dollars for cancel my appointment . I feel seek what I do.. that's no fair .. please I need to talk with somebody in Spanish .. thank you Sonia :( my phone number is 9089437137

i was charged after cancelling. There is no way to stop them from charging you. It's a SCAM!!!

I cant find a way to cancel this app...if anyone has a link or a number or anyway to help please let me know !!

I never subscribed, hence it does not appear in my subscription page on my iPhone, and I never accessed it on my desktop either. I looked at it, scrolled down, saw it was not a free app and that was it. I did nbot agree to any free trial & certainly not to a recurrintg or even a one-time payment. So, why is this app debitting my bank account ?? It must be through apple, obviously, but I never agreed to this. I don't have the app on my phone. I'm going to havrer to speak to my bank.

One day, karma will catch up with the vermin behind scam apps like this. If it isn't illegal it should be.

I have tried to contact you numerous times without any reply. I never asked for a 6months period - you just charged that much. I have written many times to make absolutely sure my subscription is cancelled! Please write me back to confirm. I will of course cut you off at the source so you cannot take any more of my money. Cannot believe this poor business model!

I have paid but cant use the app

Hi Headway Team. I signed up for 1month costing $19.99 but I have noticed that the cost is on a monthly basis and it will automatically charge to my credit on a monthly basis. That’s not what I signed for, it's misleading. I’ve been trying to cancel checking my subscription but it is not reflected in my subscription account. How come that it will automatically be charged to my account. The whole experience has left me angry and I want nothing to do with this app. Please cancel this subscription and please refund at least my 1 month payment as I have not read this book as my experience on the 1st book is not good. I need your cooperation to return my 1month payment.

I have been charged after cancelling the online app. $42 for a month. How do I cancel this ?

I cancelled my subscription yet you still charged me? How does that work? Just for fair warning, I contacted my lawyer. And was doesn't surprise me, it that you have done this to others also. Not good business.

I can’t cancel my porches I want my money back Where is the free trial? It’s been just 3 days now

I have apparently unsubsribed before being charged, after searching on the app and online how to do it i found on my e-mail on the spam box all the e-mails Headway had sent me. I found this link in wich I could finally acces to my profile and unsubscribe. It seems to me that it is obvious this company makes it specially hard to unsuscribe to charge you without you beeing able to unsuscribe on time. Thats why I post for you this link so those ones who are strugling as me to unsuscrbe can do it without wasting their time. Just click or search the following link, go to your profile (you have your pasword and your link on your email, likely on the spam box) and unsuscribe. get-headway.com I hope it is usefull for some of you.

It is scam, I was asked to cancel after 7 days, they charged me for one month. Do not buy it.

There is no way to cancel this. I have been charged because there was not a way to end before the free trial.

Headway app has taken Rs.6708 which is 91 US Dollars from my husband's credit card which is often used by me. I immediately cancelled the subscription on the same day, 9th March, 2021. But there is no way to ensure the money will be refunded. I never use this app, today I was simply scrolling through it and some button popped up and I clicked and the money was deducted. This app has a way to reach my credit card. I don't recall ever entering my credit card detail on this app. This is equivalent to cheating. Can someone kindly help me.

I will be posting daily on this site until they make good on all the people they have ripped off. I emailed the tourism board for the country of Cyprus today and included a link to this webpage. cytour@redacted

SCAM BEWARE...Omg I can't believe this and reading everyone's messages ITS WRONG thank u everyone for posting so I know I'm not alone...I too cannot find cancel my subscription which is so easily found with others SCA M NO FREE TRIAL!!

What the heck IS this? I don't even know how they got access to my paypal account! I got an alert from Paypal, so I went in and saw the charge show up on my account, and I immediately clicked "cancel", and did not realize it cancel subscription RENEWAL vs. cancel subscription as in get a refund. I am reporting this scam to the Better Business Bureau, though since the company appears to be out of Cypress, I don't think they can do anything. I am also reporting it to the FTC since that is what advertising and internet are responsible to, local news and then to each news agency I can find information on, and THEN I am going to write a blog and figure out how to get it to show up in searches and get this company to PAY.

Woke up to an overdrafted account due to being charged $60 for this app. Not happy at all. I don’t understand how they can get away with this. Unauthorized charges during a pandemic is not what I need, and by reading these comments they are ripping a lot of people off. It’s awful.

Can’t cancel subscription. What a joke

I have been charged twice by this app developer. I have been charged twice for two different amounts for a years subscription. One charged through the Apple store and a the other on my paypal account. Headway support are not responding to my emails. My credit card provider, the Apple store and Paypal have all told me these are authorized purchases. I am so cross and frustrated with how they can get away with this dodgy behaviour.

This app is a complete SCAM! I cancelled my free trail and they charged my paypal account for £46. I’ve just lost my job due to the pandemic and paypal are saying it was not unauthorised, my bank is not taking any responsibility and Headway are not responding to me at all!!! I’m absolutely furious. I want to bring this company down. They cannot hey away with exploiting people like this is it so wrong. Did anyone get a response from them or a refund??

I was made away this is a free subscription pls issue me my money back pls you guys are fraudulent and you shouldn’t get away with ripping off people.

TOTAL SCAM USED PAYPAL AND BIGGEST MISTAKE! CANNOT CANCEL THE BLOODY SUBSCRIPTION. THEY ARE THIEVES AND I WILL FILE A CYBERCRIME COMPLAINT AGAINST THEM. If you guys found a solution please share PLEASE HELP ME

Hello, I'd like to cancel my free trial with immediate effect. Debbie

Headway is nothing but a fraud, I am surprised how they continue to market or run this scam. I had given option of 7 days trail free, I took it through website and immediately tried to cancel, their cancellation button doesn’t work (intentionally) and written series of mails for cancelling the same. Even wrote on Apple App Store comment section and on their Facebook page. All gone in vain today they have charged annual subscription fee despite writing to them. Can anyone suggest how can we sue them

Total scam! I cancelled during the " Free Trial", and was charged for a year subscription 7 days later. The worst part is I don't even have access to the content...they took my money and want me to sign up again!

I have just received a refund of my first subscription from the support email. I thought only fair to update my experience with this. I hope everyone receives theirs!

I tried to cancel the free trial from the link to the account page in the first email. The cancellation button did not do anything. I emailed and facebooked messaged to tell them this and go no reply, and now they have taken £46. You can cancel the subscription witching PayPal under the “automatic payments” on the website version settings. But I can not get a reply from headway at the Support email and I can’t even log in to the account anymore. It’s like they cancel your access once they have your money and hope you don’t now how to cancel in PayPal so they can keep taking it

I originally signed up for free trial through the website. I have tried hundreds s of times to cancel but the "cancel" button does not work on the website. I've screen recorded and sent them several messages only to get the same bot reply. This app is a total scam!!!!

If you signed up via the headway website for the 7 day trial, you will be charged over 60 dollars for a years subscription. The cancel subscription button on the account page does not work. ( The account page can be accessed via a link on the first email headway sent. In the registration/ welcome email. ) However, you can click cancel subscription as many times as you want and it will not cancel your account. SCAM APP!!!

Same issue as other users. DO NOT DOWNLOAD. This app does not allow you to cancel, you will be charged either via PayPal, CC or Apple Pay etc. I have filed a complaint with PayPal and have sent multiple emails and cancellation requests to Headway. Please be warned! You will be stuck with the cost of the subscription!

FULL BLOWN SCAM. I have never fallen victim to something like this in my life (I'm 40 years old). Amazing this is still on any App Store. I'm being charge $60/month for a service I never ordered or wanted.

Money been taken from my account after I cancelled. Not replying to emails but still emailing me daily about the app!!!!

Taken 59.99 dollars out of my PayPal account and I can’t use the app.Do not download.

Tha APp doesn’t work, it gets frozen and I have to keep on deleting it and download again every time. It’s frustrating.

I would like a refund of the 62.99 USD ypu took from my PayPal account without authorisation or even me subscribing. I expect a response within 24hrs otherwise this will be taken further Thankyou

Wont return my emails after taking my money

This is absolute BULLSH*T! I hope you fuckin drive off a cliff! Worthless waste of oxygen ripping people off of money you shouldn't be getting! You better hope we don't figure a way to sue you! Your are what's wrong with this world you lowlife scum!

Still no word from you guys i have reported the 2 drafts from my account from this company as fraud to my bank as before I need a reply and the amount you drafted back in my account asap

I contacted u guys earlier notifying you guys that that was to draft taken out of my banking account without my I did not authorize for those two draft to come out of my account have reported to my bank and disputing those drives now I need my money back in my account ASAP today it's been 6 hours and no email response I need to hear something ASAP or I will report you guys to the fraud department at my bank

I've been drafted in charge for two different charges that I did not authorize I am disputing it I have reported it to my bank and I will appreciate if those funds will be returned to my account ASAP please thanks and good day

I have two draft that I did not authorize from this account and it overdrafted my account and I need those funds return back to my card it has been disputed

I have been charged twice for 2 different amounts, one I did not authorize. We were given a fraud alert from our bank and I will report you and this app unless you reply to me by email ASAP!

I have been charged 2xs, and it has made over drafted my account.