VPN app not working? crashes or has problems?

VPN Status

Last Updated on 2020-05-21 by HOTSPOT UNLIMIT NETWORK

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Common VPN Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot VPN app on iOS and Android devices. Solve all VPN app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

VPN iPhone Issues and Solutions

VPN iOS app crashes, not working, errors
VPN iOS app network issues
VPN on iOS has black/white screen

VPN Android App Issues and Solutions

VPN has errors/crashing/not working
VPN server network connectivity issues
VPN has black screen

VPN iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever VPN app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix VPN app crashes or not working on Iphone (iOS):

Close and restart the VPN app on iPhone
Update VPN app to the Latest Version for iOS
Uninstall and reinstall VPN iPhone app
Update your iPhone to the latest iOS version

Fix VPN on iPhone unable to connect to server/internet connection issues::

To resolve VPN network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix VPN black/white screen (blank screen) on iPhone:

Follow the VPN iOS app troubleshooting guide Here →

VPN Android App Issues and Solutions

Fix VPN not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent VPN app issues:

Force Stop the VPN App
1. On android, goto "Settings" » click VPN app. » click "Force Stop".

Update VPN to the latest version on PlayStore

Clear VPN App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "VPN app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch VPN.

Fix VPN unable to contact server/ VPN internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click VPN » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got VPN » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch VPN on android.

Solve VPN black/white screens issue on Android:

Follow the VPN android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at HOTSPOT UNLIMIT NETWORK, developers of VPN.

About this app

You can be a VIP server user through an auto-renewing subscription. 1. If you cannot connect multiple times, try to update the server. 5. This subscription automatically renews unless it is canceled at least 24 hours before the end of the subscription period. 2. You can manage and cancel your subscriptions by going to your account settings on VPN Store. 4. We use the simplest style to bring you the most convenient service. 1. Click the button to connect to the this app server. 2. Payment will be charged to iTunes Account at confirmation of purchase. 3. After installing our app, you can enjoy unlimited time and unlimited traffic. We support anonymous service. You don't need to register, you can use our app directly without any personal information. 4. By signing up for this subscription, you agree to our Terms Of Service and Privacy policy. 1. 2. 3. 4.