DrJays app not working? crashes or has problems?

DrJays Status

Last Updated on 2019-12-31 by DrJays.com Inc.

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4 User reports:
App has problems

User reports 4

⚠️ Most reported problems ⚠️

Not working

100.0%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of DrJays Problems 😠👌🔥

- Some users are experiencing issues with the app, such as black icons instead of product images and usability problems on iPad

- Some users have been waiting a long time for the app to be released and hope for regular updates to improve functionality.

Have a Problem with DrJays? Report Issue

Common DrJays Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot DrJays app on iOS and Android devices. Solve all DrJays app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

DrJays iPhone Issues and Solutions

DrJays iOS app crashes, not working, errors
DrJays iOS app network issues
DrJays on iOS has black/white screen

DrJays Android App Issues and Solutions

DrJays has errors/crashing/not working
DrJays server network connectivity issues
DrJays has black screen

DrJays iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever DrJays app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix DrJays app crashes or not working on Iphone (iOS):

Close and restart the DrJays app on iPhone
Update DrJays app to the Latest Version for iOS
Uninstall and reinstall DrJays iPhone app
Update your iPhone to the latest iOS version

Fix DrJays on iPhone unable to connect to server/internet connection issues::

To resolve DrJays network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix DrJays black/white screen (blank screen) on iPhone:

Follow the DrJays iOS app troubleshooting guide Here →

DrJays Android App Issues and Solutions

Fix DrJays not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent DrJays app issues:

Force Stop the DrJays App
1. On android, goto "Settings" » click DrJays app. » click "Force Stop".

Update DrJays to the latest version on PlayStore

Clear DrJays App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "DrJays app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch DrJays.

Fix DrJays unable to contact server/ DrJays internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click DrJays » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got DrJays » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch DrJays on android.

Solve DrJays black/white screens issue on Android:

Follow the DrJays android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at DrJays.com Inc., developers of DrJays.

Verified email ✔✔

E-Mail: custserv@dtlr.com

Website: 🌍 Visit DTLR Website

Privacy Policy: https://www.dtlr.com/pages/privacy-policy/

Developer: DTLR, Inc

About this app

With new drops daily from brands like Champion, Puma, Fila, G-Star, Calvin Klein, Black Pyramid & more, we’re your one-stop-shop for the latest in fashion. It is the tailor-made shopping experience for those who believe that style extends from urban street looks to high-fashion trends. Since 1999, this app. com has provided an evolving fashion landscape where street, edge and originality converge.