Contact ORACLE ColorSHIFT Support

by Keylime1602

The app is not easy to use, imo. You press an option and there is no indication that the option is acknowledged by the app, you have to look at the lights to see if they respond. Normally this wouldn’t be a problem, but the lights don’t respond at first press or the app isn’t communicating 100% of the time with the Bluetooth device. For example, I can’t seem to get the sound mode to work. I chose the option, but nothing happens, but there is no indication on the app that it even recognizes my sound mode choice. Troubleshooting to get the lights to respond to music hasn’t made a difference either.

The app is incomplete as well. I deleted and redownloaded the app to see if that fixed the bug issues, but I can’t even get the complete Guide in the app. A first few pages of how to use the app is available but there are obvious pages missing in the guide from the Sound Mode to the Strobe effect directions.

I love the lights and I’m happy with that aspect of the product but this app is garbage, imo. I wouldn’t recommend.😕

by Tom 999999

This app is absolutely useless. I had the lights installed in my Jeep and was able to connect without any issues for a few days. After about three days my fog lights started strobing. I would change to a solid color and it would hold until I turned the Jeep off. Once started again the lights continue strobing again. That happened for a few days then the strobe changed to a slow fade. Again changed the color and once the car starts again the fade comes back. I took my Jeep back to the installer and they checked everything and determined it was an issue with the app. They have me install an app named Happy Lighting. This app was able to connect to the Blue Tooth module and control the lights with no issues. Oracle don’t put out an app if you are not going to support it and if it does not support your products.

by Ihyrfbjk

This App will connect to BC1 rock light module but it will not pair for you to be able to control the lights. I tried everything in the oracle troubleshooting section. I got this kit installed and from the moment the shop finished the install, there was randomly flashing rock lights with no way to control them or turn them off without disconnecting at the battery. Long story short, download an app called HAPPY LIGHTING, thanks to another app reviewer on here. The app worked immediately with no issues and I was able to connect and control the lights with actually more functionality than the oracle app.