Contact EverMerge: Merge & match game

Contact EverMerge Support

Published by on 2024-05-13

About: EverMerge is a magical world that gets bigger and better with each discovery.
Come play this part merge, part world-building puzzle game.



How to Contact EverMerge Customer Service/Support

EverMerge: Merge & match game Contact Information

Listed below are our top recommendations on how to get in contact with EverMerge: Merge & match game. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact EverMerge: Merge & match game. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Big Fish Games, Inc



100% Contact Match

Developer: Big Fish Games

E-Mail: [email protected]

Website: Visit EverMerge Website

63.16% Contact Match

Developer: Matchingham Games

E-Mail: [email protected]

Website: Visit Matchingham Games Website





Privacy & Terms:

https://www.bigfishgames.com/help/evermerge

https://www.facebook.com/evermerge

https://www.instagram.com/evermerge/

https://www.youtube.com/c/EverMerge

http://www.bigfishgames.com/company/terms.html

http://www.bigfishgames.com/company/privacy.html




Reported Issues: 3 Comments

4.6 out of 5

By MyBossIsAnIdiot


Don’t Make In-App Purchases!

I’m a level 28 player & have spent hundreds of hours playing this game. The further you go the more tedious it gets. You need energy to play & it takes a lot of it to accomplish tasks. The energy renews way too slow, so you log in, do a couple of tasks & then you have to wait a few hours to log back in & do a few more. The developers do this so you’ll buy expensive boosters in order to keep playing. I used to buy extra energy boosters every day or two and spent a considerable amount of money in this game (more than I’d like to admit to). DON’T DO THIS! The Big Fish company who owns this does not stand behind the purchases. The last purchase I made was months ago. I bought a booster that would last on my account for a week (the extra gnome). I was charged for it but I never received it on my account. I immediately reached out to Apple & then Big Fish to either get a refund or have them give me the booster I paid for. I didn’t think it’d be a problem because Big Fish could look at my account and see that the 7-day booster I paid for wasn’t there. Apple referred me to Big Fish & Big Fish refused to make it right. They wouldn’t refund me or give me the booster that I paid for. They lost a customer that day who has paid over $500 in in-game purchases. This game takes way too long to make meaningful progress & the developers are only interested in money. Don’t waste your time. I recommend Merge Gardens instead.



By MyBossIsAnIdiot


Don’t Make In-App Purchases!

I’m a level 28 player & have spent hundreds of hours playing this game. The further you go the more tedious it gets. You need energy to play & it takes a lot of it to accomplish tasks. The energy renews way too slow, so you log in, do a couple of tasks & then you have to wait a few hours to log back in & do a few more. The developers do this so you’ll buy expensive boosters in order to keep playing. I used to buy extra energy boosters every day or two and spent a considerable amount of money in this game (more than I’d like to admit to). DON’T DO THIS! The Big Fish company who owns this does not stand behind the purchases. The last purchase I made was months ago. I bought a booster that would last on my account for a week (the extra gnome). I was charged for it but I never received it on my account. I immediately reached out to Apple & then Big Fish to either get a refund or have them give me the booster I paid for. I didn’t think it’d be a problem because Big Fish could look at my account and see that the 7-day booster I paid for wasn’t there. Apple referred me to Big Fish & Big Fish refused to make it right. They wouldn’t refund me or give me the booster that I paid for. They lost a customer that day who has paid over $500 in in-game purchases. This game takes way too long to make meaningful progress & the developers are only interested in money. Don’t waste your time. I recommend Merge Gardens instead.



By Kaiids815


Very Disappointed (player for approx 6mos)

I started playing EverMerge around thanksgiving of last year. I quickly became obsessed and played every free second I had. So many events and fun games to keep the game fresh and exciting! The events still continue and I’m still enjoying the game HOWEVER, they continually remove well-loved features from the game in exchange for a hefty price tag or just removed all together. In particular the most recent feature to be removed is the infinite energy. You have to have energy to progress through levels and the infinite energy was a huge help. Most events had this as a prize for completing the entire event. You could also buy them with tokens from mystic isle (where you collect & level up adorable animals). Those tokens were really hard to collect as you have to have fully leveled-up legendary animals to get them (rewarding faithful players). Now those tokens are basically useless taking away our incentive to progress. I’m very disappointed because I’m JUST NOW nearing that point in the game to begin earning the elusive tokens. There’s also been new in-game currency (diamonds) introduced which you have to use real money to buy. All of the other currencies (rubies and coins) are locked behind the paywall of the diamonds. I’m very anxious about how the game will continue to change since this has been the recent trend. I hope they realize their mistakes & take the updates in a different direction!




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