Company Name: Coupang Corp.
About: For you to enjoy better meal, we go straight to you, not taking a detour.
Coupang Eats, 100% one-home delivery for all orders.
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
Contact e-Mail: eatshelp@coupang.com
E-Mail: eatshelp@coupang.com
Website: 🌍 Visit Coupang Eats-Delivery Website
Privacy Policy: https://store.coupangeats.com/customer/app/privacy
Developer: Coupang Corp.
by Max1300
This company is obviously paying people for 5 star reviews. I have never had a worse food delivery experience, not in Korea or anywhere else in the world. The delivery people submit complete orders without delivering the food, and when they do the shops cannot identify the delivery person any longer. When you call Coupang they say “sorry” and do nothing to remedy the situation other than cancel your order and give you a 1000 krw coupon (wth?).
by Asggbkxgh
I was in love with this app and never had a complaint until recently. I used to have so many food options but for the past two weeks, about 80% of previous food places are now labeled unavailable to my area.....These are places I’ve been ordering from for the past year so I am very confused about what happened. And they all happened at once. It wasn’t a gradual loss of available options.
by Gangrenous Khan
This was working great when I first started using it a couple weeks ago. I tried multiple times to order dinner at work but it just keeps crashing. Totally unacceptable.
Update: Still crashing... on TWO devices (iphone and ipad) i am downgrading this review to one star. What a huge disappointment.