Contact Cross Stitch Club Support

by KangaMooseGooseRoose

The app quit working for me. I’d try to open it & it would automatically close out on me. I couldn’t get it to work so I uninstalled & reinstalled the app hoping it would help. After several days it’s finally working again but I’ve lost all the pictures I’d done & over 2,500 bonuses I’d collected. I loved this app but now I’m frustrated with it since I’ve lost everything. I’d done a lot of pictures I’d uploaded, but I’ve lost all of them. Honestly thinking about deleting the app instead of having to start completely over.

by GennaWenna

I’ve been using this app for 6+ months and there are things I like about it BUT, there is one BIG problem that keeps happening. My screen freezes and I have to back out and by doing that, I lose ALL my progress. It used to be only when a Clarkson College advertisement came up but now it is happening with other advertisements too. I don’t know if this is a glitch that an update can fix or it’s a mean way of making people buy the monthly/yearly subscriptions. Either way, it is EXTREMELY frustrating! I’m about ready to delete the game altogether.

by Madtownbucky

First, I want to tell you that I really your app and have completed many of the available pictures. The problem is the inability to receive any of the pictures where you need to watch three ads. I waited for a least a minute and it continued to search for the picture. I have very reliable high-speed internet and I’ve never had connection issues. I really hope this can be resolved.