Contact Tomorrow.io: Weather Forecast

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About: Powering Actionable Weather Insights Around the World: helping people manage weather related
challenges with the best information & insights

Headquarters: Boston, Massachusetts, United States.



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The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



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3 Most reported problems 😔💔

4.6 out of 5

Great idea, failed execution

2022-04-28

by Wayne Carey

I was invited as a beta tester and the app intrigued me. It was different but full of information that I was looking for. After the beta test, I subscribed to the app and slowly over time, the forecasts and data that I’ve been receiving is way off from any other weather app on the market. While I understand about forecasting, it should be in the same ballpark as everyone else. Not so! For example, today we are having light snow falling and ClimaCell is saying ice pellets. All the other apps have us with heavy snow coming. ClimaCell is sticking with an ice storm at 16 degrees F. I’ve sent emails about the inaccuracies over the past year and no response from them. Dark Sky is far more accurate than ClimaCell.

Could Be Great But Very Buggy

2022-05-05

by Scott.KT

There’s a lot to like about this weather app, but unfortunately it’s very buggy. I added a second location and turned off notifications for it, but I continued to receive notifications and rain alerts for that location. No matter what I tried, I could not get the app to stop sending notifications for that second location. The app did not show up at all in the notifications settings in iOS’s general settings. I finally deleted the second location. Also, there is some confusion between notifications and alerts in the app. The Stories tab continues to show a new story dot despite having clicked on the tab and scrolling the stories. I wish I could turn this off too. The developers of this app need to concentrate on fixing these bugs.

Great concept but doesn’t work in practice

2022-05-12

by Burrow5

I loved the local forecast capabilities available from weather underground before the weather channel destroyed it. I hoped this would be a useful replacement but after a few months I see that it isn’t precise enough to plan my day’s outdoor activities. I also don’t understand their metrics for activities. For example today they show bad conditions for the walking activity. It’s 40 F, clear, no wind and the ground is dry. They forecast less than 10% chance of precipitation. How is that “bad”? Yeah I can analyze the details they provide but it shows the lack of awareness this app has in many other areas. I can get the wide area details from many other, better sources. Still searching for a wx underground replacement.


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Why should I report an Issue with Tomorrow.io: Weather Forecast?

  1. Pulling issues faced by users like you is a good way to draw attention of Tomorrow.io: Weather Forecast to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Tomorrow.io: Weather Forecast customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Tomorrow.io: Weather Forecast.


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