Contact Homematch Support

by Milowa

Update: I deleted the game for good. Support was non-existent. They finally replied once after several emails, only to tell me to unload/reload the game, which did not work. They did not reply to any of my emails when I advised that it did not resolve the problem. Don’t waste your time or money.

I’ve been playing for awhile (level 155) but started experiencing problems a couple weeks ago. The Career rooms won’t load, saying my internet is down. It is NOT my internet. All other apps work, and when available, the Challenge rooms open, just not the Career rooms so it’s obviously internal. I’ve written to support three times and have had NO response. I’ve read other reviews here and when they receive a response, it’s the typical ‘thank you...’ and doesn’t address any of the actual concerns presented. Why do they even bother replying? I’m giving it one more day, then deleting for good.

by JordanRayeG

I was really excited to download this game because the reviews said it wasn’t a pay-to-play design game. Unfortunately that doesn’t seem to be the case. 95% of the game is playing a candycrush-like game to win coins that you need to pay for the design challenges. Although the candycrush-like game is fun, it’s extremely challenging so the effort it takes to win coins to be able to design a room takes up a significant amount of time. Prepare to mostly play the candycrush-like game 95% of the time and actually designing 5%. One design level took me about a week to earn enough coins to actually design a room. You can do that or pay real $ to play. 🤷🏼‍♀️

by DaAngelsBest

There needs to be other ways to earn lives. This game can be good but it is rather annoying! You get 5 lives and there are no other options to earn them except through purchase. The components needed to remodel are very explosive you have to pass at least to levels just to buy a decorative and that is if you have passed the level. You rarely get any additional boosts and the ones that are there are sort of whack to say the least. Also, it takes about 30 minutes for each life to replenish! Can you get say ridiculous???? I’m annoyed and over it, obviously not a well thought out app.