Yango: taxi, food, delivery Reviews

Yango: taxi, food, delivery Reviews

Published by on 2024-10-14

🏷️ About: Yango is a ride-hailing app that allows users to order taxis and scooters in various service classes. The app prioritizes safety and offers smart destination suggestions, multiple destinations on one route, and the ability to order rides for others. Users can al... Show more


       


Overall Customer Experience 😎


😎👌🔥 Positive experience
65.0%

🙄💅🫥 Neutral
20.9%

👿🤬😠 Negative experience
14.1%

~ from Justuseapp.com NLP analysis of 70,429 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- Patient and friendly driver

- Very accommodating

- Swiftness



Read 31 Customer Service Reviews 👿🤬😡😠💢😤

4.9 out of 5

Terrible

2022-05-21

App keeps crashing. I never even got to use it cause cars would never accept my request or I could never find the right address.

Disappointing

2022-06-22

The first ride was a dream. Since then, I can’t get a driver as cars are always unavailable and the 30% off for the first three rides hasn’t applied to my account as I get shown the regular fare.

Worst taxi app ever

2022-07-23

This is the worst service app for taxi.

Their drivers din’t answer the phone. They start the run without you being in the car.
The support is terrible they don’t answer you.

They charged you whenever you were in the cab or no

I don’t recommend Yango at all

Another name for Yandex Taxi with the same infamous service

2022-08-24

Ordered a business class car for my very first drive with this awful service. Rude and insolent driver arrived in a dirty smelly car, and chose the longest route. No excuses or compensation were provided. If you ever ask Yandex for support, they would always say they are purely informational servic... Show more

Cheating clients to win over competition

2022-09-25

Yandex is playing very unethical games with clients to win over its main competitor in Israel - Gett. We wanted to go to the airport and checked both apps for a price quote. Yandex showed a price almost 40 NIS cheaper so we chose it. At the end, we were charged almost the sane amount as the origina... Show more

Fare spike

2022-10-26

They always increase the price at the end of the trip saying you didn’t end the trip at the exact location even if you did.

Fed up

2022-11-27

I am sick and tired of Yango. I saw the ad a million times in almost every application on my phone and now that I actually have it it's awful. Rides are only available in one region of the country🙄. There and over TEN regions. Made redirect some of this advertising Budget to improving the service

Credit card issues

2022-12-28

Good luck adding an international credit card. Yango simply won’t accept any. And it’s not the credit card fault, all other vendors in Israel accept it without any issue. Stock up on cash!

Location service no work

2023-01-29

It just kept asking me to open my setting and turn an option on that was not available...

Trips starts low then ends up 5x the price!

2023-03-02

this app is really ripping riders off, prices start low then ends up 5x the price, drivers are very rude and also they cancel trips after asking for drop off location while I’m already seated in the car causing inconvenience.

Can’t add my card for Payment in Ghana

2023-03-31

So far so good in Accra Ghana, I would have rated you guys 5 stars if I was able to add my card for payment. There’s no option to add my card and that’s a great disgrace to the whole yandex company. kindly look into that

Good half the time

2023-05-02

Half the time it’s great but half the time driver chooses to not pick you up and strands you. So you wait and wait and waste time. There’s no recourse to the driver for wasting your time and not picking you up.

Expensive

2023-06-02

I’d rather order a special taxi and pay less..
In my opinion you should charge less, app is really convenient.

Ride on Saturday

2023-07-04

Very professional nice and courteous driver. I enjoyed the ride
Thanks

Great service

2023-08-04

I just got off a ride and the driver was the best I have ever picked.
He was patient and friendly and very accommodating.
I felt comfortable on the ride and highly recommend him for the great work done.

Good trip

2023-09-05

I enjoyed the trip 👌🏻

iphone

2023-10-07

The drivers app is not on apple store

Time

2023-11-07

Thank you for keeping to time

Yaoundé is slow

2023-12-09

Yaoundé service is slow as compared to Douala. I came to dla and I was super impressed with the swiftness

Great service top class

2024-01-09

Thanks so much highly recommended

Availability

2025-01-24

It’s not available in a lot of regions and the ads are so misdirected

Fraudulent app and horrible service

2025-01-24

Yango charged me wrong amounts
, twice and the supply refuses to refund the difference. Don’t use it

A service charged twice

2025-01-24

I'm sure I won't recommend this service to anyone

Not the best taxi service in Abidjan.

2025-01-24

Not the best ride share app to use in Abidjan. For the standard taxi, it’s just a regular taxi you get on the street and my ride was almost double the price of a street taxi

Super Unreliable

2025-01-24

The only time of many attempts that I’ve actually gotten matched with a car, Yango didn’t notify me and I ended up not realizing a driver had arrived.

don’t even bother

2025-01-24

it’s a wait if time and data don’t even bother

Why have this app take more money that Uber

2025-01-24

Yango was cheap but now takes more money than Uber

Saad Ilyad
2023-07-27

The driver was not good at all. He was driving dangerous switching between lanes and speading. Also the cars window was broken ... Show more

Terribly Behaving Driver + Worst Customer Support Ever
2023-03-13

I was going to meet my mom at the airport. When the driver asked me to cancel the trip on the app and pay him in cash instead, I... Show more

Angel Olsen
2022-12-17

WORST TAXI APP EVER This is the worst service app for taxi. Their drivers dont answer the phone. They start the run without you ... Show more

Gomashie Enyonam
2022-08-25

On 24th August,2022 I ordered a ride from UPSA to KFC East legon and the fare was 7cedis. On my way back, I ordered a ride and t... Show more



Is Yango Safe? 🤗🙏


Yes. Yango: taxi, food, delivery is very safe to use. This is based on our NLP (Natural language processing) analysis of over 70,429 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.9/5 . Justuseapp Safety Score for Yango Is 82.2/100.


Is Yango Legit? 💯


Yes. Yango: taxi, food, delivery is a totally legit app. This conclusion was arrived at by running over 70,429 Yango: taxi, food, delivery User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Yango Is 100/100..


Is Yango: taxi, food, delivery not working? 🚨


Yango: taxi, food, delivery works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



Payments 💸🤑💰

**Pricing data is based on average subscription prices reported by Justuseapp.com users..

Pricing Plans Amount (USD)
Yango Plus $2.99
Yango Plus $2.99


How was your experience with Yango: taxi, food, delivery? Post a Review




Features

- Choose from several service classes, including Start, Economy, Comfort, and The Fastest

- See driver information and car details for added safety

- Receive smart destination suggestions based on ride history

- Add multiple destinations to one route

- Order rides for friends and loved ones

- Receive discounts by inviting friends to use the app

- Operates in 19 countries

- Offers a delivery service in Israel

- Yango Plus subscription available with additional benefits.

- Offers discounts for new users in specific cities until 31.12.2022.

- Privacy policy available on the app.

  Customer Service/Support
Developer:
Yandex LLC


Website: