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by Tweetyiee

I would not recommend downloading or using GoTu. Despite my dedication as a professional dental hygienist, completing over 50 shifts with perfect attendance and NEVER canceling, GoTu chose to side with a dishonest office for monetary gain. The office I worked for falsely claimed I abandoned my shift after I finished all my work and requested to leave. I provided proof that my schedule had fallen apart, yet GoTu still imposed a restriction on me without taking the time to investigate or value my commitment to the profession.

This platform prioritizes shady office politics over the professionals who genuinely care about patient care. As dental professionals, patients rely on us to provide consistent care, and it’s disheartening that GoTu does not support or protect us when issues arise with an office. Proceed with caution if you choose to use this app
GoTu clearly does not have your back when it matters most.

by Dissatisfied Dentist

When I signed up to look for a staff member to add on they told me they could for sure help me. They had the terms all listed out before starting and they said they could find me someone. Now six months later they couldn’t find anyone and sent me an email they are done and when I asked for a refund they refused. On top of not being able to fulfill the position when I hired people to cover those working days I paid the enormous service fee on top of what I paid. The ethical thing would be to refund the money when you say you can do something and terms are laid out and you fail to deliver especially when it’s a customer who is using the app frequently and giving you business. The business integrity is disappointing.

by Artem12331

Your rights are not appreciated here in my opinion.

If you get sick or have any emergency and you cancel 2 shifts due to LEGIT reason they blocking you for 90 days. So it's not reliable source of income. They don't care if you got into car accident or your relative got into hospital. They see cancelation so they restrict you from your job and income even though you let them know few weeks in advance.
Regular job would allow you to do that. But not temp me, they don't care, so that's one of the reasons you should pick a regular job.

I cancel 2 of my shifts 3 weeks in advance, so the offices had time to find new hygienist. After that my account got suspended for 90 days.

Then they permanently deleted my account for creating a new one. I did that, because I think that's ridiculous that they do not allow 2 cancellations under any circumstances.

Again, not reliable source of income. If you don't want to feel valued at work and have any rights ; when you can't even take 2 days off because of emergency, that app's for you.

I hope their policy will be changed, then I ll change my mind. But as of now not good experience.