Company Name: Cognitico Inc.
About: WordsApp is the game for learning Spanish! We’ve combined the best from games
and educational apps and added a pinch of imagination!
WordsApp is an exciting
journey to Spanish-speaking countries and cities with language immersion during
which your brain will absorb words and grammar!
1. A unique way to learn the
language — a trip around the world where your knowledge of Spanish is your
currency.
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
by Coffe Joker
This is all about money! Even after you pay, the game is designed to make up keep paying or they lock you out! They should be ashamed! Terrible greedy people that don’t care about you learning, only about you keep paying them over and over. Any positive review is fake in my opinion!
I reached out to them and they ignored me. You can play for free but they make you wait 25 minutes if you don’t pass the level which they make almost impossible so you spend money to keep playing. Very sneaky. They make the games almost impossible to beat even if you get all the answers right, you still lose most of the time. They just want you to get frustrated and buy coins so you can continue to play.
I do enjoy the games, but it’s ruined by having to buy coins to play. You’re obviously not gonna know the right answers because you’re trying to learn, but when you get the answers wrong, instead of helping you learn they lock you out for 25 minutes unless you buy coins. I’d much rather pay for the app and be able to enjoy it. This app feels like gambling. The focus is solely on getting you to spend money instead of learning. I understand they wanna make money but they do it in a sneaky way which feels wrong to me.
Charge a fee for the app or charge for a month, don’t charge people if they make mistakes which everyone will do cause they’re learning.
If they change their system and add options to cater to the user and be less greedyI’ll change my review.
by Starlit Rivers
I am writing this review in hopes that someone from wordsapp will fix my problem. I have emailed them twice and no one has responded. I purchased a years subscription, but unfortunately the game began crashing. I tried deleting the app and reloading it, but then I lost my subscription. They state that your subscription won’t be lost, but it was. After a couple of weeks playing the free version, I broke down and bought another subscription. To my dismay, I still did not have the premium version, even with subscribing again I only had the free version. I am so sad because I really wanted to learn Spanish and the game was helping.
PLEASE someone help me!
by Nggsd
This is a very bad app! It makes charges on your credit card frequently WITHOUT your knowledge! You play for a few minutes and it says you are out of something. A button is there—that does NOT say you are buying anything—that must be pushed to go on playing! IF YOU PUSH IT, IT DOES CHARGE YOUR CREDIT CARD! It is a swindle! To attempt to get you to touch that button because you tried to X out of the popup window, it tells you if you X out of the popup window you will lose all your game points and you do! I was just trying to learn some Spanish words. I now owe a lit of money on my credit card for this after having it only a week or so!