Contact Nception Support

by Insider Travels

This app worked well for the first few months after I purchased the full version.

But ever since, it’s been crashing dozens of times per day, often every 5-10 min, even when not performing any functions at all.

I haven’t even made any new images for months, since I can’t trust that I’ll be able to get them out afterwards. I have too many still stuck inside the app.

I tried sending feedback to developers, but still no response at all, months later. And no subsequent app updates have fixed the problems. This happens both on iPhone X and iPhone 11Pro, so it’s not isolated.

I’m still trying to get the images I’d already made before this happened out of the app, but exporting is excruciatingly painful due to constant crashes and file list display errors after every crash, wherein it takes at least 5-10 min of randomly tapping on thumbs and/or edit menu items, to get the thumbnails to reappear correctly in the interface. I’ve made virtually no progress getting my insure exported.

This has been going on for months with no fix, and nobody responds to emails. I’ve avoided posting a review before now, as I was hopeful the developers would patch the bugs. But I’m at my wits end after my images have been trapped inside the app for months.

I guess even paying for apps is a rip-off these days, as developers don’t seem to care if they work or not, even when they’re not free.

by 1_Whistler_1

The only reason I paid for this app was to have more control of videos and photos that I want to make; instead all I get are these generic splices that I can’t do anything with. Its like going to the amusement park and seeing yourself in the funny mirrors; but you can’t take them with you. Why did you make an app that mirrors; but that is not adjustable? Whats the point? Plenty of apps already do this junk. You can’t even pause the videos or splice them. Hopefully you will get food poisoning with the money I gave you.

by NotoriousB.O.B.

It’s a pretty cool app, I can’t say that I have the same impression of its developers. They won’t let me use the app, that I paid for, unless I give them permission to use my microphone. Even the still photos, even to manipulate already taken images. The screen just stays black with the message telling me to hand over control of my microphone to whoever these people are. All I know about them is this is how they operate. So, I know I trust them about as much as I trust any extortionist. Which is of course not at all.