Contact ShopLook Support

by MissaLynn_

I’ve had this app for ~a year maybe two and it just won’t let me log in for weeks at a time and a lot of times when I request for a password reset link will not send me the link. Eventually it will accept the password I’ve been typing in a week or so later without reset. I’ve been hoping that this would stop but obviously it’s not going to. I can’t even look for my account with the search bar or even google if I go on the website and try that way (also tried to do the reset request from the website as well and that didn’t work). I’m just getting really annoyed with it and probably will delete the app soon

by Hellohedgehoggirl

I used polyvore for more than 7+ years and I was heartbroken when I found out that they simply went behind the users backs, I searched for an app that actually worked, was easy to use and not a total headache and I went through fashmates and so many others and this one was the only one that ACTUALLY worked sort of smoothly and was easy to use. I love that the app is sleek in its design and that even though not many options are available (if you search for Manolo Blahnik only a few will appear) users can use and find others uploads of things (or upload their own) but I have a few complaints that are ruining my whole experience of the app that has so much potential.

#1: It crashes like CRAZY and when it does it deletes the progress you’ve made on a ongoing outfit or creation. It’s so annoying and the biggest problem I have with this app, #2: you can’t search for your liked items; there’s simply no search bar for it so you sorta just aimlessly search for the item you want. They should absolutely add that. Overall it’s a app with great potential if they fix those simple problems with a quick upgrade

by Chubbymermaid

I enjoy how similar it is to polyvore in that there is a platform to make outfits and posts for aesthetics, but there are some issues in searching for items. So far, this app is better for looking at other people’s collections than making your own.

First, it’s difficult to search through liked items since you just have to scroll through, there isn’t a way to type in “skirt” and find all your liked skirts or something. There are only a few or one columns/groups on screen at a time depending on if your looking through likes or when creating an outfit, but either way scrolling though takes forever.

Second, I wish there separated list to look through liked items and liked collection from other people. I don’t want them lumped together because if I’m looking for collections I don’t want to have to sift through it in the midst of all my liked items.

Third, when looking for products it’s hard to get what your looking for specifically. If I’m looking for a medium length black skirt, I’ve found that I can’t just type in “medium” and set the filters to skirts and black, I get one skirt even though I know there are more items than that out there. It would be nice if I could just type in “medium black skirt” and get stuff in the ball park of what I was looking for. So I’d want either the search feature to be improved or the filters to be better, or maybe both.

Over all, if finding liked items or products was easier, I’d enjoy the app a lot better.