Contact Tezza Support
Published by Cole Herrmann on 2023-12-12 About: Female-founded by creators and for creators, the Tezza photo & video editing app
is your one-stop shop for creating beautiful content. Every feature is
hand-crafted with you in mind to help you achieve the aesthetic of your dreams.
How to Contact Tezza Customer Service/Support
Listed below are our top recommendations on how to get in contact with Tezza: Aesthetic Photo Editor. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Tezza: Aesthetic Photo Editor. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
Verified email
Contact e-Mail: [email protected]
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Developer: Tezza
E-Mail: [email protected]
Website: Visit Tezza Website
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Privacy & Terms:
https://www.shoptezza.com/pages/terms-of-use
https://www.shoptezza.com/pages/tezza-app-privacy-policy
Reported Issues: 7 Comments
By Emelia
2 years agoI ordered a City Kit and never got any follow up emails on my order. It has been almost 2 months and there are no way I can track my order. Please let me know where my order is and when it will arrive. I spent over 100 dollars on it, give me back my money if you can't send the product overseas. Order number #57678
By Marcy Eggen
3 years agoI ordered a dream kit & received notice it was not shipping. I cannot find a phone number or customer service number. It's as if you people don't want to be contacted!!!! Order #47284
By Helen Bingaman
3 years agoI ordered the DreamKit and it should have been here by now. Where is it? And when is it coming? My granddaughters birthday is Monday?
By sydney
3 years agoI ordered the dream kit around 2 weeks ago and I have no email confirmation, so I can’t track it. I would like to know where it is.
By MissListerine
Don’t waste your money
This app has become useless. Whenever I make edits and save them the edits show up bright blue on my camera roll, I have a new iPhone and an updated app so I’m unsure why this continues to happen. I tried to reach out for a fix (which was difficult as there’s no support email that I could easily find), and after DMing them on Instagram all I got in response was a “we’ll forward this info to our team”. Since I’m a paying customer I feel like I should have been offered a refund as this bug has made my app completely unusable for months. I keep redownloading it to retry after awhile only to find nothing has been fixed, which is a huge bummer because I used to love this app... deleting for good and pretty upset I wasted my money for so long and wasn’t offered any real support or a money back.
By KAT8081
READ BEFORE SUBSCRIBING
DISAPPOINTED FOR OVER A MONTH!! The only thing this app does WELL is collect their payment. The video exporting feature hasn’t worked for over a month (just sort the reviews by most recent to see how long this has been an issue). The app just crashes and video doesn’t download. I’ve emailed support and CRICKETS, yet they still deduct their payments. They’ve even disabled the ability to leave a review from the app which appears to be intentional. Do not pay to create content that you will not be able to download to your phone. I typically used this app for stop motion videos and IG story templates, but neither is working. I waited in hopes that it’ll be eventually resolved with an update and nothing. Until acknowledged and fixed - don’t waste your time/money. I do not recommend.
By melanusky
DONT WASTE YOUR MONEY
So I bought the filters and I was using them and they are amazing! But now I’m not able to use them because they say I need to “subscribe” again... So I checked in my subscriptions and it say that I’m good until June 18th!!!! So I bought this for no reason! It’s ridiculous. So I’m giving it 1 star, I paid for it and now I can’t use it. Horrible app Update: they told me I have to the software update... I did so. I have the latest update. But yet when I want to restore my subscription it says “An Issue occurred while attempting to process your subscription. Please try again.” I deleted the app and downloaded it again. SAME PROBLEM! These people are either scammers or they really need to fix this problem. But PLEASE DO NOT WASTE YOUR MONEY FOR TEMPORARY FILTERS.
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