Contact Flash Cards Support
Company Name: 嘉夫 张
About: Remembering things just became much easier. Based on Forgetting Curve, using the
SM2 algorithm to repeatedly remind you to review.
Flash Cards Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit Anki Pro Website
Privacy Policy: https://rebrand.ly/ankipro-privacy-policy
Developer: Vedas Apps Ltd
3 Most reported problems 😔💔
3 major issues with an otherwise great app
by Nicoli Namae
Don’t get me wrong. This is my favorite app for flash cards.
Good things: Import from Anki style apps. Automatically speaks flash cards. Graduated recall. The Japanese voice is pretty good, even though I did have to tweak spellings to get sounds correct sometimes.
But these 3 things bring it down from “favorite by far” to “no audio? no thanks.”
1. App support doesn’t exist.
Neither the app’s nor app store’s support/issues links or contacts will respond. Messages fly in to the void never to be seen again. The app store’s link opens a page in Chinese that has no actual content, even after running through translation.
2. iCloud and your phone don’t show backups.
The app claims to backup on iCloud but there is no backup on iCloud or on your phone. There is no way to log into iCloud from the app. And from 1. above, there is no way to contact the developer to tell them about this issue.
3. There is no way to export cards.
So you have 3000 cards? If you wanna go to a different app, you’re going to have to make them all again.
In conclusion, I might go back to a different app, even though I won’t have the audio part that I really wanted AND I will have to remake a bunch of cards.
Can’t export decks
by Abbie09090
When you “share” a deck, only the first card will show up for the other person. It’s incredibly frustrating. Not worth using when there are a ton of other apps that allow you to share
In app purchase not restoring
by Alejacie
I bought the full version of this. However it’s not showing the full. Version on my iPad. Can’t contact developer because their website is in Chinese.
PLease someone help
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