Contact Natoora NYC

Contact Natoora NYC Support


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  2024-10-18

Natoora NYC Customer Service 💢

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



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Privacy Policy: https://www.natoora.co.uk/app-privacy-policy.php

Developer: Natoora Ltd


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3 Most reported problems 😔💔

3.7 out of 5

Repeatedly false origin listings

2022-05-05

by NYC Chiquita

In one order I had 3 veggies that were “local” (listed as from NY & PA) but the twist ties showed they were actually grown in SC & CA! This was not a one-off, it happened two weeks in a row. Upon review of old reviews I see this is not a new problem- even though I got a reply from them sayi... Show more

Slick marketing, product disappointing

2022-05-12

by Natoowrong

Had high expectations, but when the produce arrived a lot of it was past its prime or wrong all together. Lettuce was fire though. But, you know, it was lettuce.

“Works on this iPad” no longer true

2022-05-19

by EditorJoe

Natoora has not upgraded its app for the iPad and doesn’t seem to be in any hurry to do so. They suggest that I use an iPhone or an Android phone. I guess they really don’t want to cater to iPad users. Don’t download this to your iPad—it won’t work.


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  1. Pulling issues faced by users like you is a good way to draw attention of Natoora NYC to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Natoora NYC customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Natoora NYC.


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