Contact Franchise Baseball Support
Company Name: CBS Interactive
About: Baseball season is in full swing and the most popular mobile baseball management
game is completely updated! Take the field and put together a lineup of
All-Stars and Hall-of-Famers.
Play Every Day
Swing for the fences every
single day.
Franchise Baseball Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of CBS Interactive
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3 Most reported problems 😔💔
Looks like same game as 2018.
by Azwarthog
I’ve played CBS franchise games (FB, BB & BskB) for a long time. I quit playing a few years ago as I did not like the direction the games were going. I tried again in 2018, did not care for it. 2020 brings a “new version” of the game. Looks & acts exactly like the 2018 game. But I was still willing to try it out. My 2018 team is still there, can’t delete it or start over. Customer support confirms that I can’t start over. They say I HAVE to create a new account with CBS or Facebook. Ain’t gonna happen. This game has been going downhill for a while now and without the opportunity to try it from scratch. I will never know if there’s any improvement.
Horrid
by Arfggghh
The worst of the series, by a wide margin. Game is dramatically over-complicated, yet your decisions don’t make a difference. Shifting batting order doesn’t help. Changing the playbook doesn’t help. Season tasks are so wildly specific (I.e. your second baseman must hit 40 RBIs) that you get stuck infinitely, without a way to improve. Expect to take five-plus seasons to advance for every one season the other games take. The only game of the franchise I’m close to deleting.
Read first
by Gamez112233772
I’ve played the football and basketball versions and both games are fun and the challenges are reasonable to advance...then there’s the baseball version. The algorithm this game uses is completely flawed. My teams lineup is far superior to anyone I play, and most players are fully trained and equipped. With that being said every season I still lose half my games to opponents with lineups not even remotely close to as stacked as mine. I could reason with a loss here or there, but it’s always half the games at least and some in absolute comical fashion. Just today I was beaten in a series where I scored 2 runs total and gave up 56! How is that even somewhat realistic? Just a poor effort overall and certainly a waste of time. Much like consoles, the basketball and football games are alright, but the app for America’s past time? Hard pass and I’d advise you to do the same.
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