Contact F1 Mobile Racing

Contact F1 Support


Company Name:

About: Develop and customise your own F1® car from the ground up, race for one of the
10 official F1® teams, and challenge opponents from around the world to
thrilling multiplayer Duels. Featuring all the official teams and drivers of
the 2022 Formula 1 season, F1® Mobile Racing lets you compete on stunning
circuits from this season against the greatest drivers on the planet, such as
Lewis Hamilton, Max Verstappen, Charles Lecle.



F1 Customer Service 💢

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Electronic Arts



Verified email ✔✔

E-Mail: support@codemasters.mail.helpshift.com

Website: 🌍 Visit F1 Website

Privacy Policy: https://terms.codemasters.com/en#privacy

Developer: ELECTRONIC ARTS








3 Most reported problems 😔💔

4.6 out of 5

Game has been broken since the last update.

2023-09-11

by Dannyeslokillo

For staters I can’t believe the games was down for such a long time just to brake it instead of making it better. In dual mode people instead of finding an opening to pass me they can just go tru me like my car is invisible that needs to be removed. Some people have the worst driving line and go all over the track but they get no penalties. Some times you try to push your car to the limits of the track but you get slow down to the point that you lose almost all your speed or you get the (you cut a corner) when you literally are one hair off the track. The AI is just bad. Since the last update I get a lot of ( can’t connect to the server) even in the middle of a game that’s just annoying that your doing your best to be in the first place and then out the blue you get kick out. Some times at the beginning of a race you can’t steer at all is not your Xbox controller nor the built in controller just the game bugging out, you have no other choice then to close the game or quitting the race and losing your hard earned points and making the other guy the winner. Its been one week since I get level 1 players or bots not quite sure what but that makes the game not enjoyable or fair for the other guy that probably just stated the game ( I’m level 45). This game definitely seen better days.

To F1 Mobile Developers

2023-09-18

by Why Turetts

First off, I want to say that for the most part the devs for this game are trying their best. But as someone who plays the f1 games on console regularly, this game is horrid comparatively. I was just playing career mode in rookie 2 because I dont play this game much and wanted to see if I would enjoy the career mode. I raced at Imola, and in the branded f1 games on pc and consoles, you can use the green strip on the inside wall of the start/finish straight to cut a little bit and perfect your line into the first corner. I tried to use it in this game and what happened? I got dropped from 8th all the way down to 12th because once you hit the green strip its like hitting a wall. Slowed me down from 150 MPH down to 80 MPH. Its like this on other tracks too, and the corner cutting is really inconsistent across tracks. Im not sure if the developers what actually classifies as a corner cut, but for anyone wondering, a true corner cut is when the full car, including the entire tire, is over the white line off the track. If half of your tire is still on the track, it cannot be classified as a corner cut/track limits. For that and a few other things I won’t get into (huge pay to win) I am going to have a hard time coming back to this game. Unless big changes are made to bring it more in line with its predecessors on console and pc.

Garbage

2022-10-13

by Rynosurbs

I give this game the benefit of the doubt with every major update they produce in hopes that the game will actually be enjoyable. They still have fallen short. Hackers are rampant, people will ram you off track in duel mode, the AI is EXTREMELY slow in duels and career mode. Speaking of career mode, I figured they would have made something halfway decent with how long it took them, but it’s a trash system. Once you sign to any decent team (which you can accomplish in about 2 half seasons), you’ll have pace literal seconds ahead of the AI. You’ll qualify 5-6 seconds ahead easily, and you’ll never see the competitors again past the first corner. There’s no actual challenge. Also, the career mode is plagued with the moneygrabbing repair system. Past 50% engine wear, your car is pretty much useless, then you’ll have to spend in game currency or wait 24 hours to repair. You can usually get 2-3 races in (with no contact from the out of control AI cars) before your car is practically limping and won’t see past 150mph on any straight. There’s no system or opportunity to practice driving on any tracks; you’re either doing it in duel mode or career mode, which both carry punishments if you lose. I’m not even sad to see this game be a failure anymore; the developers have had massive amounts of feedback and tons of time to iron out any issues, but refuse to do so. They just want your money.


Have a Problem with F1 Mobile Racing? Report Issue




Why should I report an Issue with F1 Mobile Racing?

  1. Pulling issues faced by users like you is a good way to draw attention of F1 Mobile Racing to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a F1 Mobile Racing customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using F1 Mobile Racing.


Alternatives