Contact snd wave Support
Published by Lucas Klein About: We all listen to music, we all love music, but no one really knows how much we
listen to music. snd.
How to Contact snd wave Customer Service/Support
Listed below are our top recommendations on how to get in contact with snd.wave. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact snd.wave. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
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22.22% Contact Match
Developer: Sjoerd
E-Mail: [email protected]
Website: Visit snd wave Website
Reported Issues: 3 Comments
By rateing dhiidkd
The app keeps moving my hours down
I know I have listened to a song for over 200 times and they only show I played it 105 times. Also, I have played the song for 9 hours because I at first I had two hours and then they took my hours away, so I had to start over. I eventually got back up to 7 hours and then they moved my hours down to 4 hours played. And they also moved how many times I played the song down. This isn’t the first time this has happened it’s actually happened several times with albums, artists, and other songs. Im not sure why this is happening but I would really love for this app to work please fix this.
By weilycoyote92
Does not properly sync data
The info in the app does not reflect anything remotely resembling accurate info. I first tried the app a year or two ago and had the same issue so I stopped using it. I uninstalled after a few months, when it still never updated play time/play count/etc. I noticed it has tons of positive reviews so I thought I’d give it another go. I have a different phone than I did when I first used the app...and it still says I have the same amount of hours played as it did the last time I downloaded the app. My friend also tried the app and noticed the same issues, so this is not unique to me or my devices.
By TK82C
Yearly stats
Since the last few updates, most of the bugs have been fixed. I’ve been getting very accurate all time, monthly and weekly stats which are now updating in real time instead of every few days. I’ve been waiting patiently for my yearly stats to show, since that’s what I was most excited about. However, now that I’ve had the app for over a year and the yearly stats bar became available, it doesn’t work at all! When I click on it, all it shows is 0 hours for every stats. This is for sure one of the biggest problems I’ve seen since I first got the app and I know is one of the stats people get most excited about. Since I got the app way before it was popular, I’m sure not a lot of people have stumbled upon this issue yet, so I really suggest fixing it asap, before more people have this stats available and become as disappointed as I to see it doesn’t work at all...
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