Storyluxe app not working? crashes or has problems?

Storyluxe Status

Published by Brian Delaney on 2023-12-08

Use Storyluxe to elevate your social stories. Loved by influencers, celebrities,
iconic brands, and everyone in between, our SLXE Film and Storyluxe Film
Templates have been shared widely across every social channel.

I have a problem with Storyluxe

Are you having issues? Select the issue you are having below and provide feedback to Storyluxe.

User reports:
No current problems

User reports 0

problems reported in the last 24 hours

24 hour clock

Most reported problems

Reported Issues: 0 Comments

No reports yet! Be the first to report an issue.

Common dislikes about Storyluxe app

- Some users have experienced issues with the app crashing after the most recent update.

- Some users wish there was an option to buy a full year subscription instead of monthly.

- Some templates may not work with certain pictures, requiring users to crop or resize them before using the template.

Have a Problem with Storyluxe: Templates & Filters? Report Issue

Common Storyluxe Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Storyluxe app on iOS and Android devices. Solve all Storyluxe app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Storyluxe iPhone Issues and Solutions

Storyluxe iOS app crashes, not working, errors
Storyluxe iOS app network issues
Storyluxe on iOS has black/white screen

Storyluxe Android App Issues and Solutions

Storyluxe has errors/crashing/not working
Storyluxe server network connectivity issues
Storyluxe has black screen

Storyluxe iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Storyluxe app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Storyluxe app crashes or not working on Iphone (iOS):

Close and restart the Storyluxe app on iPhone
Update Storyluxe app to the Latest Version for iOS
Uninstall and reinstall Storyluxe iPhone app
Update your iPhone to the latest iOS version

Fix Storyluxe on iPhone unable to connect to server/internet connection issues::

To resolve Storyluxe network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Storyluxe black/white screen (blank screen) on iPhone:

Follow the Storyluxe iOS app troubleshooting guide Here →

Storyluxe Android App Issues and Solutions

Fix Storyluxe not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Storyluxe app issues:

Force Stop the Storyluxe App
1. On android, goto "Settings" » click Storyluxe app. » click "Force Stop".

Update Storyluxe to the latest version on PlayStore

Clear Storyluxe App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Storyluxe app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Storyluxe.

Fix Storyluxe unable to contact server/ Storyluxe internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Storyluxe » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Storyluxe » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Storyluxe on android.

Solve Storyluxe black/white screens issue on Android:

Follow the Storyluxe android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Brian Delaney, developers of Storyluxe.

Verified email

Contact e-Mail: [email protected]

26.42% Contact Match

Developer: Squarespace, Inc.

E-Mail: [email protected]

Website: Visit Storyluxe Website

58.82% Contact Match

Developer: ryzenrise

E-Mail: [email protected]

Website: Visit ryzenrise Website

About this app

Choose from over 700 photo and video Instagram story templates in various styles from film, paper, love, collage, neon, and more. Get unlimited access to premium templates, backdrops, fonts, and filters with the this app subscription; available as a monthly or yearly plan. Loved by influencers, celebrities, iconic brands, and everyone in between, our SLXE Film and this app Film Templates have been shared widely across every social channel. Choose from one of our unique photo filters to add a vintage film look to your content. Mention @this app in your Instagram story or feed post for a chance to be featured on the official this app account. Export and share your creations to Instagram, Snapchat, TikTok, Facebook, Twitter, Pinterest, email, and more. Customize a this app-branded template with your own word or phrase, or choose something from our branding “hot list. Many of the templates, filters, and backdrops are free to use. The subscription fee is charged to your iTunes account at confirmation of purchase. Manage your subscription and turn off auto-renewal by going to your Settings after purchase. Edit the color and size of your text to match the vibe of your content. The subscription auto renews at the end of each cycle unless cancelled 24 hours in advance. Storyluxe is updated frequently to ensure the best user experience and freshest content. Add custom text to your designs to enhance your story. Choose from one of our 16 curated designer fonts. Use this app to elevate your social stories.