Company Name: Artem Shal
About: Create unique cross-stitch patterns from your favorite photos using the best
mobile converter on the App Store.
Perfect for both novice and expert
cross-stitchers.
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Artem Shal
E-Mail: [email protected]
Website: 🌍 Visit Magic Needle Website
Privacy Policy: https://magic-needle.io/privacy
Developer: Artem Shal
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by Msstranger
I’m not really sure what the deal is with this app, but if I had to guess, I’d think the devs were trying to convert old positive reviews (which were given for functionality that no longer exists in the app) into new subscription revenue. The star rating at this time is highly deceptive.
I was excited about this app, as I’d read about its functionality from recommendations that were a couple of years old. As it turns out, the app has been dumbed down into an automated converter with very limited control (fabric size, pattern size, number of colors can be set; no option to edit individual stitches, adjust level of detail, change colors, etc.) and very little benefit from an expensive paid subscription. You can’t override any of the stitches determined by the pattern, modify PDF output settings, add your own stitches to a generated pattern, draw patterns manually, etc.
Don’t bother with this app unless the developed add the old functionality back in and make it a true competitor to the alternatives out there.
by TinaAroundDetroit
I’d been looking for an app that could convert images to cross stitch patterns..this app looked promising. Unfortunately, even after subscribing to the “premium service”, the app could not deliver the pattern to my email. When I’m working on a very large project, I like to have the pdf option...unfortunately, this app could not send me those files. I reached out to Customer Service. They were condescending and ignored my input. If you have a simple pattern, perhaps this app will suffice for you. But if you want a pattern with high resolution and a pdf deliverable to your email, you should look elsewhere.
by MyrineArt
I tried to submit feedback both within the app and on the website, and got the message “failed to submit feedback”, so here I am.
The most recent update that forces entering the number of colors/thread rather than the sliding scale makes this app nearly useless to me. I use this app to help pick thread colors just as much, if not more often than, making full patterns.
I use my own art to make cross stitch and embroidery patterns, and having to pick the right number of thread and hope to hit the sweet spot to get the right colors is impossible now.
Can there at least be an option to get turn the sliding scale on/off? Without this, I unfortunately won’t be able to justify the continued subscription to this app, and I would much rather keep it.