Contact Hungry Caterpillar Play School Support

by Elissa Of WI

Completely unusable during the trial period and even after. Always the same in progress messages. My children couldn’t even use the portion that was free because suddenly that was being downloaded too. It wasn’t my internet connection. I tried it at home and my place of work over four days because my kids love the books so much. All I was able to do when trying to get help was hit report bug. WFT? Of course I can’t get my money back now. I paid money for my kids to be disappointed for almost a week. 😡😖😤 hopefully this won’t happen to you if you choose to download

by ThereviewthatIwrote

My children really love the Eric Carle books so I was excited to see a free trial for this app and immediately downloaded it. However, to participate in the “free trail”, you have to select a subscription. I found that very deceiving. There are other apps (i.e. Dr. Suess Treasury) that allow a free trial then block the content until you subscribe. I really prefer that method over this since you don’t feel trapped or tricked. You are allowed to view the content and see if your children will enjoy it without hoping 🤞 that you are able to cancel your membership if you aren’t impressed with the app. I have subscribed to several apps after the free trial...this is one I will not.

by DC Wally

I got charged $40 for a one year subscription that doesn’t work. Full of bugs! I tried to turn off automatic renewal because I don’t want more than one year service which is already paid for in full up front and I can’t turn it off or the app stops working. I have a brand new (1 month old) iPad with hardly any memory taken yet and I keep getting a message that their isn’t enough space on iPad to download content but when I check usage is settings there is plenty. This app is total crap. Should not have these issues for price charged!