Contact Pass Gallery Store Support
Company Name: Shoot & Share, Inc.
About: Pass is a platform designed for Professional Photographers and their clients. We
present a unique and considerate approach to online galleries, and our app
provides you with the ability to access the photos captured by your photographer
on any device!
Explore and distribute images effortlessly, and make purchases
from your exclusive Client Store stocked with a variety of products such as
Albums, Frames, Greeting Cards, Calenda.
Pass Gallery Store Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Shoot & Share, Inc.
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit Pass Gallery & Store Website
Privacy Policy: https://passgallery.com/privacy
Developer: PASS.us
Can I trust Pass Gallery Store app?
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3 Most reported problems 😔💔
Do t waste your time or money with PASS
by Becky Nuttall
I would strongly advise against using Pass.
I had been a customer for a long time, but when I changed my email address, I encountered nothing but frustration. Despite submitting over 20 customer service requests, I received no response for months. It wasn’t until today that I finally heard back and was able to access my account again. To my shock, all of my galleries had been deleted due to "inactivity"—but I couldn’t log in to access them because of their lack of communication!
It’s incredibly disappointing to invest so much time and money into a service that doesn’t prioritize its customers or provide the support they need when issues arise. There are plenty of other businesses out there that actually care about their customers and their needs. Pass is not one of them. Spend your money elsewhere.
Bring back Pass Classic
by Jessicaloveschris
I wish they would have kept Pass Classic and worked out whatever they needed too to keep it. If they weren’t making money off it, then start charging. This new Pass Plus has been extremely frustrating and clients absolutely love Pass Classic. Their images on their accounts go back years and they love having them at their disposal with easy navigation. Now they can’t even access them on their phones without massive issues. It’s now time consuming to get images off Pass Classic and can only be done from some computers. That’s not right after promising 10 years of storage for clients. Pass hasn’t updated anyone on how to transfer everything from Pass Classic to Pass Plus. Manually doing that for a decade worth of work is impossible. Pass Plus just isn’t the same. Refine Pass Classic and bring it back.
Horrible customer service after months of glitches
by KateBohacek
I liked the original pass and was a paying consumer for many many years. Unfortunately, pass plus is incredibly glitchy and it really impacted both my ability to upload client galleries and my clients experience. In addition, i spent hours trying to fix a huge technical issue to no avail or solid help from them. Lastly when I asked to close my account they said I would need to pay for another full year or keep the galleries I have already paid for to remain. No refund has been offered even though I only uploaded galleries for a few months of my year long subscription.
Just abysmal system and even worse customer care.
Have a Problem with Pass Gallery & Store? Report Issue
Why should I report an Issue with Pass Gallery & Store?
- Pulling issues faced by users like you is a good way to draw attention of Pass Gallery & Store to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Pass Gallery & Store customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Pass Gallery & Store.
